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Lucky guarantees that this product has been thoroughly inspected and tested before being dispatched and is free from 
mechanical and electrical defects and complies with the applicable safety standards. However, should defects due to 
faulty material or workmanship develop, under normal domestic use, within 6 months from the date of purchase please 
return the product to the store from where it was purchased for a full refund or replacement. 

The following conditions apply:
1)  Please ensure you retain your receipt as this must be presented when making a claim under the terms of the warranty. 

It is impossible to determine the warranty period without proof of purchase, so please keep this in a safe place. 

2)  If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing 

parts will render the warranty void.

3)  Upon receipt of your appliance check it for any transport damage to ensure it is safe for use. Return it to the store as 

soon as possible for exchange if damaged. The warranty is void if products are damaged after use, so please do not 
use the damaged product.

4)  Your  product  is  designed  for  normal  domestic  household  use.  Failure  to  read  and  comply  with  the  instructions 

for  use,  cleaning  and  maintenance  will  render  your  warranty  void,  so  please  read  these  instructions  carefully  to 
ensure your safety, and get the most effective use from the product. (e.g. lime scale; water deposits; and/or insect 
infestation)

5)  Any abuse, negligent, improper or accidental use or care will render the warranty void and Creative Housewares (Pty) 

Ltd will not be liable for any loss or damage.

6)  Any  attempted  repair,  or  replacement  of  unauthorised  parts  will  render  the  warranty  void,  so  please  contact  an 

authorised service centre or agent for any service or repair requirements.   

Extended 12 Month Limited Warranty

Lucky offer an extended 12 month limited warranty from the date of purchase to offer the consumer peace of mind on 
their purchase. Should defects due to faulty material or workmanship develop, under normal domestic use, within 12 
months from the date of purchase, please return the product to the store from where it was purchased for replacement. 

Before returning your product, check for the following:
1) 

Your household mains supply socket is working and switched on.

2) 

The mains supply circuit is not overloaded (White trip switch on your DB board is off).

3) 

You have read the trouble shooting guide in your Instructions for Use.

4) 

All accessories and parts are present.

If service or repair becomes necessary outside the warranty period, this service is still available however all transport/
postage,  spares  and  labour  costs  will  be  paid  by  the  consumer.  All  chargeable  repairs  will  require  the  consumers’ 
approval in writing once the quote is accepted. Once the go-ahead has been received Lucky will undertake to conduct 
the repair within a reasonable time and maintain the condition of the product as received. 

All repairs carry a 3 month warranty. Lucky will attempt to conduct repairs within reasonable industry standards but 
cannot be held responsible or liable for any circumstances not under their direct control. 

1   y e a r   w a r r a n t y

Cape Town 
20 Tekstiel Street, Parow, Cape 
Town, 7493, South Africa 

 P.O. Box 

6156 Parow East, 7501, South Africa 
Tel: +27 21 931 8117   
Fax: +27 21 931 4058

Durban 

35 Adrain Road, Windermere, 

Durban, South Africa, 4001

Tel: +27 31 303 3465 

Fax: +27 31 303 8259

Johannesburg 

U n i t 2 5 & 2 6 S a n C r o y 

O f f i c e p a r k, D i e A g o r a R o a d , 

C r o y d o n , 1 6 1 9

Tel: +27 11 392 5652 

Fax: +27 11 392 1694

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