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What’s inside

Fio 

hearing aids

Charging case

USB-C 

charging 

cable

Eartips (four pairs)

Cleaning tool

Wax guards

®

Summary of Contents for fio

Page 1: ...User Guide...

Page 2: ...BETTER HEARING BEGINS NOW...

Page 3: ...Welcome to Fio We re thrilled to help you hear more of everything you love again into the full potential of your device Thank you for choosing Fio...

Page 4: ...8 Getting to know the Fio charger 9 Charging Fio 10 Charger lights 11 Wearing your new hearing aids 12 How to insert your hearing aids 13 How to remove your hearing aids 14 Control through the app 15...

Page 5: ...How to clean Fio 19 Wax stop 20 Wax stop replacement 21 Wax stop removal 22 23 Troubleshooting 24 Regulatory 29...

Page 6: ...uide to getting started before getting into all the details contained herein Prepare Check your ears for any obstructions like ear wax and make sure your ears are dry If possible have a professional c...

Page 7: ...rks best for you adjust the volume and enjoy better hearing Please see page 20 for further information on which of the four programs is right for you IMPORTANT Place hearing aids inside the storage ca...

Page 8: ...8 What s inside Fio hearing aids Charging case USB C charging cable Eartips four pairs Cleaning tool Wax guards...

Page 9: ...9 Getting to know Fio Hearing aids will remain turned on while out of the case Charging contacts Pull string Microphone screen Hearing aid Wax stop Ear tips...

Page 10: ...10 Getting to know the Fio charging case USB C port Lid Hearing aid Hearing aid charging pocket Charging lights Charging case...

Page 11: ...y charged when the left and right indicator lights illuminate 2 hours See page 12 Charging case Plug the USB C end of the charging cable into the port on the bottom of the charging case Connect the ot...

Page 12: ...There are three sets of light indicators The lower set of lights indicate the amount the charging case has charged The left and right lights indicate the amount the hearing aids have charged Left hear...

Page 13: ...earing aids into the case and make sure the volume is at the minimum setting Then remove the hearing aids from the case and place in You may also want to try experimenting with the your hearing Your n...

Page 14: ...be the best for someone with more pronounced hearing loss Vented ear tips Fully closed ear tips 1 2 Note Improper replacement of ear tips could result lodged in the ear canal Closed tips are going to...

Page 15: ...p with the dome facing outward Replacing the ear tips Gently pull on the tip may need to twist it using a back and forth motion Press tip onto hearing aid until it is fully on the receiver and the wax...

Page 16: ...io from its storage case using the clear removal string attached to the hearing aids 2 Gently push Fio hearing aid into the ear canal with the removal string facing down 3 Fio should sit entirely in y...

Page 17: ...17 1 How to remove your Fio hearing aids Grasp the hearing aid by the removal string 2 Gently pull the hearing aid straight out of your ear Place the Fio hearing aids in the charging case They 3...

Page 18: ...ownload the Lucid Hearing App to take full control of your Fio hearing aids The app allows you to adjust volume programs and view battery status while your hearing aids are in the charging case Contro...

Page 19: ...ne The Lucid App will detect your Fio hearing aids and ask you to pair to it 1 2 3 Pairing Fio with the Lucid Hearing app Find Hearing Aids Click Connect to pair your aids Start Up Click next on the W...

Page 20: ...moderate hearing loss Mild The most common hearing loss for people with trouble understanding speech Moderate For those with trouble understanding speech providing a little more help than Mild Bass Bo...

Page 21: ...r extended periods of time Important Keep your hearing aids as clean as possible to maintain maximum performance Taking good care of your Fio hearing aids will ensure long term performance and use The...

Page 22: ...22 Use wire loop to clean wax from tips Use brush to clean wax and Brush microphone openings How to clean Fio hearing aids Wire loop Brush Cleaning tool...

Page 23: ...23 Wax stop Wax stop replacement tool Replacement wax stop Wax stop Removal end...

Page 24: ...rom getting inside the device You should check daily for any obstruction to the wax stop If you see wax inside you can replace it by following the procedure outlined Warning Improper replacement could...

Page 25: ...25 2 3 Insert star shaped removal end of tool into used wax stop Pull straight Pull tool up to remove used wax stop Wax stop removal 1 Remove ear tip from the device...

Page 26: ...26 4 Remove used wax stop Remove Tool Insert new wax stop into Turn tool over to direct new wax stop towards tip 5 Wax stop removal continued...

Page 27: ...ted properly Re insert the tip Hearing aid damaged Contact Lucid Hearing Customer service for assistance your hearing Contact your hearing health care professional for an exam Lucid Hearing customer s...

Page 28: ...r ears Lucid Hearing devices won t charge Charger battery is depleted Make sure your charger is charged regularly Hearing aids inserted incorrectly in charger base Check for proper insertion No lights...

Page 29: ...Chart Data...

Page 30: ...Chart Data...

Page 31: ...ny of the following conditions i Visible congenital or traumatic deformity of the ear ii History of active drainage from the ear within the previous 90 days iii History of sudden or rapidly progressiv...

Page 32: ...diseases of the ear are often referred to as otolaryngologists otologists or otorhinolaryngologists The purpose of Following the medical evaluation the physician will give you a written statement tha...

Page 33: ...ntended for infant small children or mentally disabled persons conditions On average the life span is approximately 4 years For the lifespan of consumable items go to engagehears com for recommendatio...

Page 34: ...uch as a stove top microwave dashboard of a hot car or hair dryer Do not expose the instruments to chemicals such as hair spray insect repellent perfume or cosmetics Do not use the product with higher...

Page 35: ...atements This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any inte...

Page 36: ...device They microwave or oven There is a risk that they will explode and cause serious injury Visit http www poison org prevent battery asp to learn more important information about battery safety If...

Page 37: ...37...

Page 38: ...m or call 866 202 2527 We re here to help IFU 1011 Rev A Lucid Hearing LLC 14301 FAA Blvd Suite 105 Fort Worth TX 76155 USA 2021 Lucid Hearing LLC Fio and Connected by Lucid are registered trademarks...

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