Trouble Hearing Called Party Answer
Possible Cause 1: If you are using a speakerphone, there may be environmental factors
that affect the performance of the speaker or microphone (for example, too much
background noise).
What to do: See “Speakerphone Performance Tips” in Chapter 3 for suggestions on the
proper use of the speakerphone. If the problem is not solved, go to Possible Cause 2.
Possible Cause 2: If the system is set for touch-tone dialing, you may have a faulty phone
or cord. See “System Phone Does Not Work.” If the system is set for rotary dialing, the
Rotary Dialing Timeout interval is too long.
What to do: Reset the interval using
Rotary Dialing Timeout (#108).
If you can hear the called party answer, the problem is solved.
If the problem is not solved, call the hotline.*
Automatically Dialed Calls Beginning with
Star Codes Are Misrouted
Possible Cause: The Star Code Dial Delay setting is not inserting a long enough pause,
allowing a portion of the phone number to be dialed before the second dial tone from the
Central Office is established.
What to do: Use
Star Code Dial Delay (#410)
to increase the Star Code Dial Delay
setting.
Using the Recall Feature Has No Effect
Possible Cause: Recall Timer Duration setting is too short.
What to do: Increase the
Recall Timer Duration (#107)
by 100 milliseconds.
If the Recall feature works, the problem is solved.
If the Recall feature still does not work, continue increasing the Recall Timer Duration
by increments of 100 milliseconds until the problem is solved.
Using the Recall Feature Disconnects Call
This problem applies when the system is installed behind a PBX or Centrex system or with
the local phone company’s “Call Waiting” feature.
Possible Cause: Recall Timer Duration setting is too long.
What to do: Decrease the
Recall Timer Duration (#107)
by 100 milliseconds.
If the Recall feature works properly, the problem is solved.
If the Recall feature still disconnects calls, continue decreasing the Recall Timer
Duration by increments of 100 milliseconds until the problem is solved.
*
In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your
Lucent Technologies Representative or local Authorized Dealer.
Troubleshooting
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Summary of Contents for PARTNER Advanced Communications System Release 1.0
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