Transfer Return Rings (#105)
Description
This System Programming procedure, which applies to all system extensions,
defines the number of times a transferred call rings before it goes to the transfer
return extension.
Related Features
By default, transferred calls return to the originating extension if they are not
answered. You can use
Transfer Return Extension (#306)
to specify a
different return extension for the extension that transfers a call.
If you program
, make sure this setting is
four or more rings. This setting allows the call to continue hunting to other
group extensions if it is not answered by the first group extension where it
rings.
active, unanswered calls to that extension
are routed to the voice messaging system rather than to the transfer return
extension.
Considerations
If you have a fax machine or an answering machine connected to the
system, set Transfer Return Rings to a number greater than the number of
rings at which these devices answer. Doing so prevents a call transferred to
a fax or answering machine from returning before it is answered.
The system does not start counting the number of rings for a transferred call
(to determine when it goes to the transfer return extension if it is not
answered) until the transfer originator hangs up.
Valid Entries
0–9 (0 rings = no return)
4
✔
Programming
(See Figure 2-3 in Chapter 2 for the location of special programming buttons
such as
s
and
e
on system phones.)
To change the number of times a transferred call rings before returning to the
transfer return extension:
1.
Press
f
0
0
s
s
#
1
0
5
at extension 10
or 11.
2.
Enter a setting (0–9). For example, to set a Transfer Return of 5 rings, press
D
until a display similar to the following appears:
Transfer Return
5 Rings
3.
Select another procedure or exit programming mode.
Transfer Return Rings (#105)
5-183
Summary of Contents for PARTNER Advanced Communications System Release 1.0
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