MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 581
System Access/Intercom Buttons
Forward and
Follow Me
When a telephone user with SSA buttons forwards his or her calls, only
calls to his or her extension are affected. Calls ringing on a Shared SA
button are not forwarded.
Group Calling
If a calling group member is busy on a Shared SA button, the principal
extension is still considered available.
If a delay announcement for a calling group is a principal extension that
has SSA buttons on other telephones, and if a user uses a corresponding
SSA button to join the announcement while a caller is listening to it, the
call is removed from the calling group queue and both parties are
connected. (The delay announcement is not disconnected until it finishes
playing.)
If a call from the SA button of a user at a principal extension with Shared
SA buttons is waiting in the calling group queue, other users cannot use
the corresponding SSA buttons to join the call.
Hold
A call put on hold on an SA or Shared SA button can be picked up at the
principal extension or at any telephone with an SSA button for that
extension, unless Privacy is turned on at the telephone that put the call on
hold. The hold reminder tone is heard only at the telephone that put the
call on hold.
In releases prior to 2.1, a call on hold on a Shared SA button cannot be
transferred by the user who picked up the call. In Release 2.1 and later
systems, an inside call on hold at an SA button can be picked up and
transferred by a user with an SSA button corresponding to the button with
the held call.
Hold
continued
In Release 2.1 and later systems, a call that has been put on hold at a
Cover, SA, Shared SA, or Pool button can be picked up by a user who
has a personal line button for the call. When the call is picked up, the
green LED next to the personal line lights steadily; however, the call
remains on hold at the Cover, SA, SSA, or Pool button. The user who
picks up on the personal line cannot transfer the picked-up call. To
transfer a call on hold at a Cover, SA, SSA or Pool button, use Pickup
instead of picking up on a personal line button.
Last Number Dial
If Last Number Dial is used on a Shared SA button, the number is stored
on the telephone that used the feature, not on the principal extension.
Line Request
Line Request cannot be used for an SA or ICOM button.
Messaging
If a Shared SA button is used to leave a message for a display telephone
user, the extension of the telephone with the SSA button (not that of the
principal extension) is shown in the message. When a principal extension
user with an MLX display telephone posts a message and a call is
answered at the SSA button, the calling information is cleared from the
principal extension. However, the Home screen on which the posted
message is shown is not restored. If the principal extension user presses
the Home button or makes or receives a call, the Home screen is
restored.
