MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 572
Station Message Detail Recording (SMDR)
Beginning with Release 3.0, if the caller provides an invalid or incomplete
barrier code for 3 attempts, either
999999
or 16 zeros are recorded in the
ACCOUNT field. If the connection is broken before the third try, the
ACCOUNT field contains
999999
. If the caller hangs up after the third
attempt, but before receiving reorder tone, the ACCOUNT field may
contain either
999999
or 16 zeros. If the caller hangs up after the third try
and after receiving reorder tone, the ACCOUNT field contains 16 zeros.
If the caller uses remote access to dial out on a line/trunk, the STN field
on the first SMDR record is blank. A second record is created for the
outgoing call.
Saved Number Dial
All calls made to outside numbers using Saved Number Dial are recorded
on the SMDR report.
Speed Dial
When Personal Speed Dial or System Speed Dial is used to dial an
outgoing call, the actual digits dialed by the system appear on the report.
However, when a marked System Speed Dial number is used, the
System Speed Dial code prints instead of the digits dialed.
System Access/
Intercom Buttons
When a call is made on a Shared SA button, the SMDR report records the
extension number from which the call was made rather than the principal
extension number.
Transfer
The number of the extension that hangs up on an incoming outside call is
shown in the STN field of the SMDR report, regardless of the number of
times the call is transferred. For outgoing outside calls, the number of the
extension that dialed the call is shown on the SMDR report, even if the
call is later transferred to another extension.
