MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 310
Headset Options
Feature Interactions
2
3
Authorization Code
If a call is made using an authorization code, pressing the Headset Hang
Up button causes deactivation of the Authorization Code feature.
Auto Dial
If headset operation is turned on at the telephone or console, select a line
button before dialing an extension or an outside number using Auto Dial.
Automatic Line
Selection
Automatic Line Selection does not work when an MLX telephone or
console is in headset operation. A headset user must select a line
manually before making a call.
Barge-In
If Barge-In is used to contact a user with Headset Auto Answer turned on,
the call is answered automatically.
Callback
Callback calls are answered automatically when Headset Auto Answer is
turned on, but the user hears the dequeuing tone instead of zip tone.
When both caller and receiver have headsets with Headset Auto Answer
on, the person being called hears zip tone when the callback call is
completed, but the callback originator does not hear zip tone or
dequeuing tone.
Caller ID
When using Headset Auto Answer on an extension, the intercom and line
buttons should be programmed for Delay Ring so that the Caller ID
information, available after the first ring, is not lost.
Conference
Headset Auto Answer is turned off automatically while the user sets up a
conference and must be turned on manually to resume using the feature.
Direct Voice Mail
When an MLX telephone user (except for a QCC operator) transfers a call
using Direct Voice Mail, Headset Auto Answer is turned off and must be
turned on manually to resume using the feature.
Do Not Disturb
If an MLX telephone user with Headset Auto Answer turned on uses Do
Not Disturb, any calls that override Do Not Disturb (such as Barge-In calls
and callback calls) are answered automatically.
Hold
Headset Auto Answer is turned off automatically when a user or operator
puts a call on hold and must be turned on manually to resume using the
feature.
Paging
A user or operator with a headset operation active hears a group page
over the speakerphone.
Park
If a user or operator has a call parked, another call can be answered
automatically by using Headset Auto Answer.
Privacy
Privacy should be programmed when headset users with Headset Auto
Answer on have Shared SA buttons or share one or more personal lines.
Privacy keeps the users from competing for the same call. When two or
more users answer the same call on a Shared SA or personal line button,
the red and green LEDs next to the button go on, but only one person can
talk with the caller.
