Lucent Technologies MERLIN LEGEND MLX Direct-Line Consoles, Operator'S Manual

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10
␣Transfer␣
Ask your system manager whether your system
is programmed for one-touch transfer with
automatic completion. For information about
Auto Dial buttons, see p. 18. If your
co-worker is unavailable, consider using
Barge-In (p. 19), Paging (p. 22), Park (p. 23),
or Camp-On (p. 20).
To transfer a call with one-touch transfer and
automatic completion:
Press the DSS or
Auto Dial button for the
co-worker to receive the call. You do not
announce the call.
To transfer a call with one-touch transfer
without automatic completion:
1. Press the DSS or
Auto Dial button for the
co-worker to receive the call.
2. Announce the call and hang up.
To transfer a call without one-touch transfer or
automatic completion:
1. Press the
Transfer button.
2. Press the DSS or Auto Dial button or dial
the extension for the co-worker to receive
the call.
3. Announce the call and hang up.
␣Hold␣
When you have a call or conference on hold,
your phone beeps once each minute and the
display briefly shows
Call on Hold.
1. Press the Hold button to put a call on hold.
Do not press the Drop button to end a
conference while the call is on hold.
2. To return to the call or conference, press the
flashing ICOM , SA , or line button that is
holding the call.
␣Conference␣
A conference call can have up to three inside
participants, including yourself, and up to two
outside participants.
1. Dial the first outside number or extension.
Announce the call.
2. Press the Conf button to put the call on
hold.
3. Select an ICOM , SA , or numbered line
button.
4. Dial the next number or extension.
5. Announce the call and press the
Conf
button.
6. Repeat Steps 2–5 for each participant.
• Press the Drop button and line button to
drop any participant added.
• Press the Hold button to temporarily
leave the conference. Then press any
participant’s line to rejoin the conference.
7. To end the conference, hang up.
SECURITY ALERT:
If the system selects an SA Voice button
when you add a conference participant, you
hear a beep instead of ringing after you dial
the extension. If the call is not answered and
you press the
Conf button to complete the
call, your conversation with other conference
participants is broadcast on that extension’s
speakerphone. To prevent this, be sure to
drop an unanswered extension that you’ve
called on an
SA Voice button.
Call Handling
!