Parking Calls – Page 19
38DHB0002UKDU - Issue 1 February 2000
INDeX 20AT Telephone User's Guide
Parking Calls
Park - Alias:
- Common hold.
Any extension can retrieve a parked call by dialling the line
number if known. You can park several calls. Calls parked
and not retrieved, may recall your extension after a short
time.
To park an external call:
1. During the call, dial RECALL and replace the handset.
To unpark calls parked at your extension:
1. Lift the handset and dial 9.
To unpark a call parked at another extension:
1. Lift the handset and dial the parked calls line number.
Holding Calls
Ringing Transfer - Alias:
- Ring inward transfer.
Hold - Alias:
- Exclusive hold.
- Call hold.
Switch calls - Alias:
- Toggle calls.
- Brokers call.
Only the extension that holds a call can retrieve it unless
they transfer the call. When you hold a call, the caller may
hear music (if installed on your system). You can only hold
one call at a time. You can transfer a call to an extension
that is ringing or giving busy tone. If the call waits
unanswered for too long, it may recall to your extension.
To hold a call:
1. Dial RECALL.
2. If you now replace the handset, the system parks the
call
(see previous page).
3. Retrieve the call by dialling RECALL again or while
holding the call, make another call (enquiry call) and:
– To switch between calls, dial RECALL.
– To transfer the held call, replace the handset.
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