Lucent Technologies CentreVu Report Designer, User Manual

Page: 213 / 266

How CentreVu® CMS Stores and Retrieves Data
CentreVu Report Designer Version 8 User Guide
Introduction
17-1
17 How
CentreVu
®
CMS Stores and
Retrieves Data
Introduction
17
The most important and difficult part of designing a report is defining the data
that goes in the report. To define report data, you must first understand how
CentreVu
®
Call Management System (CMS) stores and retrieves data.
This chapter provides the following CentreVu CMS information:
●
Standard CentreVu CMS reports that cannot be customized
●
CentreVu CMS database items that are not in any standard reports, but
can be used in reports
●
How CentreVu CMS stores and retrieves data.