Troubleshooting the Beacon 2.0
O V E R V I E W
We want you to have the best possible experience with the
Beacon 2.0. If you’re encountering issues with connection
or pairing, try these troubleshooting tips.
Before you begin,
make sure both the case and earbuds
are fully charged. The case can sometimes lose charge
during shipping, so if you’ve just received your Beacons
make sure to give them a full charge before use. A fully
charged case will show all 4 bars lit up on the surface.
Initial Pairing
The first time you use your Beacons, remove them both
from the case, and allow them to pair with each other
first. You will know when they are paired because one LED
indicator will flash blue, while the other stays solid blue. A
short confirmation tone will also sound. Once the earbuds
are paired with each other, select ‘LSTN Beacon’ from your
device’s Bluetooth settings.
