LSIS iXP2 Series, User Manual

Page: 106 / 116

Appendix 1. Troubleshooting
App 1-22
Object
Error code
Occurren
ce
location
Error message Reason and measure
Type Address
0x05
XGT
Panel
Failed to rename
UpdateNew.exe
In the present XGT Panel the new
updated XGT Panel software’s name
can not be changed.
After rebooting the XGT Panel, update
again. When rebooting, if you can’t start
engine, delete
\\FlashDisk\LSISProduct\UpdateNew.e
xe in the XGT Panel. Then if you touch
Update.exe and execute the XGT
Panel, it can be update mode. Try
update again. If this symptom is
repeated, contact Customer Service
Center
0x06
XGT
Panel
Failed to Delete
Update.exe.
The new module is downloaded by the
XGT Panel update but the previous
module is not deleted. Reboot the
device. If the XGT Panel software is not
started normally, touch
\\FlashDisk\LSISProduct\Update.exe in
the XGT Panel. At this time, if XGT is
set as update mode, update again. If
this symptom is repeated, contact
Customer Service Center.
Communica
tion
between
other XP
Builder-
XGT Panel
0x29
0x30
XGT
Panel
Failed to modify
password file.
The device connection password can’t
be modified because of error of Flash
Disk of XGT Panel. Reboot the device.
If this symptom is repeated, contact
Customer Service Center.
0x31
XGT
Panel
Password-related
command
transmission payload
error It failed to set and modify password
because of communication status error.
If this symptom is repeated, contact
Customer Service Center.
0x32
XGT
Panel
There is no XGT
Panel connection
setting file.
The connection setting file of XGT
Panel can’t be found.
0x33
XGT
Panel
Modified content can’t
be saved in the XGT
Panel connection
setting file.
The modified information can’t be
saved at the connection setting file of
XGT Panel. If this symptom is
repeated, contact Customer Service
Center.
0x34
XGT
Panel
Failed to set the time
The XGT Panel’s time can’t be set. If
this symptom is repeated, contact
Customer Service Center.