Long Range Systems
2
Table Tracker User Manual
II. Expedite Area
In the order expedite area you’ll have an touch screen order display that shows all active orders you’ll
also have a laminated table layout. Food runners will reference the the table layout and should commit it to
memory. They will be able to deliver orders much quicker when they’ve memorized the layout.
1. When a Table Tracker is placed on the starter unit, it appears on the display and a timer is begun.
The table number will not appear until the customer has placed the Tracker on their table.
2. As orders are ready for delivery, food runners must reference the display screen and the laminated table
layout to determine where to deliver the order
3. Food runner delivers order to the appropriate table and collects the table tracker
4. Food runner then returns the Tracker to the Clearing Unit located at the expedite area (the optional portable
clearing unit which is carried in their pocket may also be used)
5. Once the Tracker has been cleared, stack the units near the expedite area. However, take care to make sure
the stack is a minimum of 6” from the clearing unit. Failure to do so will create interference with the system
that may cause subpar performance
6. As the stack of cleared Table Trackers grows, return them periodically to the charger near the cash register
for re-use.
Order colors and what they mean:
When a Table Tracker is touched to the starter unit, a timer is started for that order and it will appear on the
order display located in the expedite area. There are three colors that help you keep track of orders and
where their times are in reference to your benchmark times. The benchmark times may be adjusted to your
operation. See the user manual for assistance.
When an order is touched to the starter unit, it will appear in green until the first benchmark is reached.
Green:
order time has begun and is within the benchmark time
Yellow:
order has reached the intermediate benchmark and is approaching the final benchmark time, you
should take notice and necessary actions to complete the order.
Red:
order has exceeded the final benchmark time, action should be taken to get the order to the guest ASAP
III. Reporting
Reporting gives you valuable insight into the historical performance of your staff by giving you a variety of
reports that can be configured to specific date ranges.
Need a list of reports with descriptions and uses:
Summary?
Detailed summary?
