30
LITHO IN U.S.A.
988-0105-54
How to Obtain Service
We back your investment in quality products with quick, expert service and
genuine Lowrance
®
replacement parts. If you're in the United States and
you have questions, please contact the Factory Customer Service Depart-
ment using our toll-free number listed below. You must send the unit to
the factory for warranty service or repair. Please call the factory before
sending the unit. You will be asked for your unit's serial number. Use the
following toll-free number:
800-324-1356
Your unit is covered by a full one-year warranty. (See inside for complete
warranty details.) If your unit fails and the failure is not covered by the
original warranty, Lowrance has a flat-rate repair policy that covers your
unit and accessories packed with the unit at the factory. There is a 180-day
warranty on all non-warranty repairs from the factory, which is similar to the
original warranty, but is for 180 days rather than one year. For further
details, please call us at the above number.
When sending a product for repair, please do the following:
1. Always use the original shipping container and filler material the product was packed in
when shipping your product.
2 Always insure the parcel against damage or loss during shipment. Lowrance does not
assume responsiblity for goods lost or damaged in transit.
3. For proper testing, repair, and service, send a brief note with the product describing the
problem. Be sure to include your name, return shipping address, and a daytime
telephone number.
Shipping Information
Accessory Ordering Information
To order accessories such as power cables or transducers, please contact:
1) Your local marine dealer. Most quality dealers that handle marine
electronic equipment should be able to assist you with these items.
Consult your local telephone directory for listings.
2) LEI Extras, Inc. P.O. Box 129 Catoosa, OK 74015-0129
or call
800-324-0045
(USA orders only.)
Lowrance Electronics may find it necessary to change or end our shipping policies,
regulations, and special offers at any time. We reserve the right to do so without notice.
