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Lowrance's UPS Return Service - U.S.A. Only
Lowrance Electronics and United Parcel Service (UPS) are proud to offer
all of our customers free shipping for all units sent to us for repair or
service. If you have to send this unit to the factory, and you are in the
continental United States (excluding Alaska and Hawaii), use the enclosed
UPS shipping label for easy, free shipping to our factory customer service
department. There are six easy steps:
1. Call Lowrance at the toll-free number on the back of this manual for a
Return Authorization (RA) number and instructions about what acces-
sories to return.
Do not return a product to the factory without a
Return Authorization (RA) Number!
2. Pack your unit and any accessories in the original shipping container,
if possible.
Be sure to include proof of purchase for warranty veri-
fication!
3. Write a brief note detailing the problem you're having with the unit.
Please include your name, address, and daytime telephone number.
4. Please include payment for non-warranty repairs. Check, money order,
Visa, or MasterCard may be used.
5. Fill in your name, address, zip code, date, and RA number in the blanks
provided on the UPS form included with your unit.
6. Attach the label to the shipping box, tear off the tab for your receipt
and give the package to any UPS driver or take the package to any
UPS Customer Center. You will not be charged for this shipment.
That's it! Your unit will be shipped to Lowrance's customer service depart-
ment at no charge to you. Our normal in-plant turnaround on repairs is 3
working days. Units under warranty will be returned to you at no charge.
NOTE!
Lowrance will pay UPS surface shipping charges both to and from the
factory for this unit in the event it needs repair. Your unit is insured against
loss or shipping damage when you use the enclosed UPS label.
This UPS shipping offer is good only in the continental United States.
Lowrance Electronics may find it necessary to change or end our ship-
ping policies, regulations, and special offers at any time. We reserve the
right to do so without notice.
