Lowell Manufacturing Company | 05-10-18
UPS-XBDM-20RHW Manual
Page 14
Limited Warranty
Lowell Manufacturing Company warrants Lowell Model UPS-XBDM-20RHW equipment, when properly applied
and operated within specified conditions, against faulty materials or workmanship for a period of three years from
the date of purchase. For equipment sites within the United States and Canada, this warranty covers repair or
replacement, at the sole discretion of Lowell Manufacturing Company. The customer is responsible for the costs
of shipping the defective product to Lowell Manufacturing Company. Lowell Manufacturing Company will pay for
ground shipment of the repaired or replacement product. This warranty applies only to the original purchaser.
If equipment provided by Lowell Manufacturing Company is found to be Dead-on-Arrival (DOA), Lowell Manufac-
turing Company will be responsible for the costs of shipping product to and returning equipment from the cus-
tomer in a timely manner as agreed to with the customer, once the customer has requested and received a Return
Material Authorization (RMA) number. DOA equipment is defined as equipment that does not properly function
according to user documentation when initially received and connected in conjunction with proper procedures as
shown in the user documentation or via support provided by Lowell Manufacturing Company personnel or autho-
rized agents.
This warranty shall be void if (a) the equipment is repaired or modified by anyone other than Lowell Manufactur-
ing Company or a Lowell Manufacturing Company approved third party; (b) the equipment is damaged by the
customer, is improperly used or stored, is subjected to an adverse operating environment, or is operated outside
the limits of its electrical specifications; or (c) the equipment has been used or stored in a manner contrary to
the equipment’s operating manual, intended use or other written instructions. Any technical advice furnished by
Lowell Manufacturing Company or a Lowell Manufacturing Company authorized representative before or after
delivery with regard to the use or application of Lowell Manufacturing Company UPS Series equipment is furnished
on the basis that it represents Lowell Manufacturing Company’s best judgment under the situation and circum-
stances, but it is used at the recipient’s sole risk.
EXCEPT AS STATED ABOVE, Lowell Manufacturing Company DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS STATED ABOVE, IN NO EVENT WILL Lowell Manufacturing Company BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF Lowell Manufacturing Com-
pany’s UPS Series EQUIPMENT, including but not limited to, any costs, lost profits or revenue, loss of equipment,
loss of use of equipment, loss of software, loss of data, cost of substitutes, or claims by third parties. Purchaser’s
sole and exclusive remedy for breach of any warranty, expressed or implied, concerning Lowell Manufacturing
Company’s UPS Series equipment, and the only obligation of Lowell Manufacturing Company under this warranty,
shall be the repair or replacement of defective equipment, components, or parts; or, at Lowell Manufacturing
Company’s sole discretion, refund of the purchase price or substitution of an equivalent replacement product.