©2021 Lowell Manufacturing Co. UPS9AC-1000 (X-Rev 5/6/21)
15
Limited Warranty
Lowell Manufacturing Company warrants Lowell UPS equipment, when properly applied and operated within specified
conditions, against faulty materials or workmanship for a period of
three years for model UPS9AC-1000
from the
date of purchase. Lowell Manufacturing Company warrants
internal batteries for a period of three years
from the
date of purchase. For equipment sites within the United States and Canada, this warranty covers repair or replacement,
at the sole discretion of Lowell Manufacturing Company. The customer is responsible for the costs of shipping the
defective product to Lowell Manufacturing Company. Lowell Manufacturing Company will pay for ground shipment of
the repaired or replacement product. This warranty applies only to the original purchaser.
If equipment provided by Lowell Manufacturing Company is found to be
Dead-on-Arrival (DOA)
, Lowell Manufacturing
Company will be responsible for the costs of shipping product to and returning equipment from the customer in a timely
manner as agreed to with the customer, once the customer has requested and received a
Return Material
Authorization (RMA)
number. DOA equipment is defined as equipment that does not properly function according to
user documentation when initially received and connected in conjunction with proper procedures as shown in the user
documentation or via support provided by Lowell Manufacturing Company personnel or authorized agents.
This warranty shall be void if (a) the equipment is repaired or modified by anyone other than Lowell Manufacturing
Company or a Lowell Manufacturing Company approved third party; (b) the equipment is damaged by the customer, is
improperly used or stored, is subjected to an adverse operating environment, or is operated outside the limits of its
electrical specifications; or (c) the equipment has been used or stored in a manner contrary to the equipment’s operating
manual, intended use or other written instructions. Any technical advice furnished by Lowell Manufacturing Company
or a Lowell Manufacturing Company authorized representative before or after delivery with regard to the use or
application of Lowell Manufacturing Company equipment is furnished on the basis that it represents Lowell
Manufacturing Company’s best judgment under the situation and circumstances, but it is used at the recipient’s sole
risk.
EXCEPT AS STATED ABOVE, Lowell Manufacturing Company DISCLAIMS ALL WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS STATED ABOVE, IN NO EVENT WILL Lowell Manufacturing Company BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF Lowell Manufacturing
Company UPS9 Series EQUIPMENT, including but not limited to, any costs, lost profits or revenue, loss of equipment,
loss of use of equipment, loss of software, loss of data, cost of substitutes, or claims by third parties. Purchaser’s sole
and exclusive remedy for breach of any warranty, expressed or implied, concerning Lowell Manufacturing Company
equipment, and the only obligation of Lowell Manufacturing Company under this warranty, shall be the repair or
replacement of defective equipment, components, or parts; or, at Lowell Manufacturing Company’s sole discretion,
refund of the purchase price or substitution of an equivalent replacement product.
