Lorex N4K2-86BB User Manual Download Page 99

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Connecting Remotely using the

Lorex Home Mobile App

You can connect to your security system over the Internet using our free Lorex Home app for

iOS and Android devices. Securely connect to your system from anywhere with no recurring

fees for live viewing.

The Lorex Home app allows you to

• View live video from cameras

• Play back recorded video from the hard drive

• Manually record video clips or take a snapshot of live video

• Activate deterrence features including warning lights and sirens*

• Set preferences for push notifications, informing you of motion detection and other system

events

For full setup instructions and advanced support for the app,

click here

to open the Lorex Home

instruction manual.

* On supporting devices.

#LX400113; r. 9.0/57192/57197; en-US

Summary of Contents for N4K2-86BB

Page 1: ...User Manual N842 Series...

Page 2: ......

Page 3: ...User Manual N842 Series LX400113 r 9 0 57192 57197 en US iii...

Page 4: ...QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product...

Page 5: ...the Date Time 15 8 Using the On Screen Display 16 8 1 Navigation Bar 16 8 2 Quick Menu 16 8 3 Camera Toolbar 18 8 4 On Screen Keyboards 18 8 5 Camera Image Settings 19 9 Recording 21 9 1 Video Record...

Page 6: ...oups 57 17 Using the Main Menu 58 17 1 Main Menu Overview 58 17 2 Setting the Monitor Resolution Display 59 17 3 Configuring Sequence Mode 60 17 4 Camera Menu 60 17 4 1 Viewing Camera Status 61 17 4 2...

Page 7: ...trols 93 20 3 Advanced PTZ Controls 94 20 4 Presets 95 20 5 Tours 96 20 6 Patterns 96 20 7 AutoScan 96 21 Connecting Audio Devices 98 22 Replacing the Hard Drive 100 22 1 Removing the Hard Drive 100 2...

Page 8: ...ge 114 25 7 Special Features 114 25 8 Smart Home 115 25 9 Connectivity 115 25 10 Additional Specifications 115 26 Notices 116 26 1 FCC IC 116 26 2 CE 116 26 3 Modification 116 26 4 RoHS 116 26 5 ICES...

Page 9: ...ected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features This will help avoid any potentia...

Page 10: ...r or heat register This product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer s in structions have been...

Page 11: ...duct manufacturer can prevent fire electric shock or other hazards 4 Safety Check Upon completion of any service or repairs to this product ask the service technician to perform safety checks recommen...

Page 12: ...pter Ethernet Cable USB Mouse HDMI Cable NOTE Hard drive size number of channels and camera configuration may vary by model Please refer to your package for specific details Check your package to conf...

Page 13: ...t the included power adapter 2 PoE Video Inputs Connect Lorex IP cameras to the system For a full list of compatible cameras visit lorex com compatibility 3 LAN Connect the included RJ45 Ethernet cabl...

Page 14: ...ed with your cameras Option 2 Connect Cameras to Local Network You can also connect your IP cameras to your local network for flexible installations For details see 4 8 Connecting Cameras to the Local...

Page 15: ...on Display page 59 for details 4 5 STEP 5 Connect power Use the included power adapter to connect the recorder to a nearby outlet 4 6 STEP 6 Upgrade Firmware to Latest Version If Available If a firmwa...

Page 16: ...WER CABLE DURING FIRM WARE INSTALLATION 4 7 Quick Access to System Information Perform one of the following actions to bring up the system information window This window contains vital system informat...

Page 17: ...NVR before they will show a picture on the monitor or be recorded by the NVR Follow the steps below to connect the cameras to the NVR over the LAN NOTE Compatible with Lorex HD IP cameras For a list o...

Page 18: ...lick and select Device Search 2 Click Device Search The system searches the network for compatible cameras NOTE It may take a few minutes after you power up IP cameras for them to appear in your searc...

Page 19: ...or telephone lines Secure cabling so that it is not exposed or easily cut Mount the camera in an area that is visible but out of reach Avoid pointing the camera at a glass window to see outside This m...

Page 20: ...well as pro vide power to the camera without the need for a power adapter You can also connect cameras to a network switch or router see 4 8 Connecting Cameras to the Local Area Network LAN page 9 for...

Page 21: ...Camera Installation 5 NOTE Connect up to two Wi Fi products to NVRs Further Wi Fi devices can still be used through the Lorex Home App LX400113 r 9 0 57192 57197 en US 13...

Page 22: ...mode click an individual channel to view it in full screen Click again to return to the split screen display mode While navigating menus click to open a menu option 2 Right button During live view ri...

Page 23: ...System Time enter the current time and select your time zone Then click OK 4 Check the DST check box to enable auto Daylight Savings Time updates NOTE You can adjust the Start Time and End Time for D...

Page 24: ...Set tings page 19 8 Playback Opens the Playback Menu This allows you to search for video recordings saved on the recorder s hard drive For details on using the Playback menu see 10 Playback page 26 9...

Page 25: ...tions on connecting and using PTZ cameras see 20 Pan Tilt Zoom PTZ Cameras page 93 4 Viewing Modes Select how many channels are shown on screen during live viewing 5 Camera Registration Check the came...

Page 26: ...gth 2 Digital Zoom Click to enable digital zoom Click and drag over the camera image to zoom in on the selected area Right click to return to the full camera image You can then repeat to zoom in on a...

Page 27: ...a field where numeric characters are entered such as the date or time fields The Number Keyboard opens Right click to close the Number Keyboard 8 5 Camera Image Settings Use the Camera Setting menu t...

Page 28: ...ims the brightest areas of the image to make them clearer Off Disable this function Day Night Mode This setting sets the camera s day night mode Select Auto for the camera to automatically determine w...

Page 29: ...otion event of a person or vehicle is being recorded For more details on configuring smart motion detection of peo ple and or vehicles see 14 Smart Motion Detection page 44 9 2 Configuring Recording Q...

Page 30: ...andwidth Bit Rate Type Select CBR Constant Bit Rate or VBR Variable Bit Rate to determine the bit rate type If you select VBR select the Quality from 1 lowest to 6 highest Bit Rate Kbps Select the bit...

Page 31: ...s you to quickly change multiple schedules at once To make fine adjustments to a schedule click This will allow you to set exact start and end times for a schedule To disable all recording of the sele...

Page 32: ...Stream continuously as long as this option is checked Stop The system will not record the Sub Stream for this channel This option is not recommended 4 Under Snapshot select Enable to enable snapshot...

Page 33: ...on the side panel 3 Ensure HDD Full is set to Overwrite to overwrite the oldest recordings when the hard drive is full NOTE Select Stop Record for the system to stop recording when the hard drive is f...

Page 34: ...yback 3 Check the channels you want to play back Click the icons to the right of each channel name to choose the video quality for Main Stream for Sub Stream 4 Click inside the video bar to select the...

Page 35: ...e List Shows all available recordings for the selected date and channel s in list format 5 Playback Bar Time Scale Select the length of the time period shown on the playback bar 6 Recording Type Filte...

Page 36: ...image You can then repeat to zoom in on a different area or click the icon again to disable zoom Show Hide Smart Search Rules Click to show hide active areas for smart detec tion of people and vehicl...

Page 37: ...n playing back video from the selected time 5 Click to configure an area for the search 6 The icon changes to and the camera image appears with a grid overlay Click or click and drag to add remove squ...

Page 38: ...k Click the icons to the right of each channel name to choose the video quality for Main Stream for Sub Stream 5 Click inside the video bar to select the playback time The system will begin playing ba...

Page 39: ...11 Backup page 32 To play back video from a USB flash drive 1 Connect the USB thumb drive not included with video files on it into a free USB port on the recorder 2 From the Live View display right c...

Page 40: ...e USB device will permanently erase all data This step cannot be undone Prerequisite Connect a USB flash drive not included to a free USB port on the unit To format a USB flash drive 1 From the Live V...

Page 41: ...re cording types Channel Select the channel you would like to search or select All to search all channels Start Time End Time Select the start and end time for your search File Format Select DAV to s...

Page 42: ...same time OR Click to open a backed up video file in another location 3 Use the Lorex Player controls to control playback or select other files for playback NOTE For a full overview of Lorex Player c...

Page 43: ...deos at the same time OR Click to open a backed up video file in another location 5 Use the Lorex Player controls to control playback or select other files for playback NOTE For a full overview of Lor...

Page 44: ...the video file 7 Add Files Click to open backed up video files 8 Export Files Export a video file to a different format 9 Digital Zoom Click then click and drag over a camera image to zoom in Right c...

Page 45: ...mera was not significant enough to trigger mo tion recording See 12 2 Configuring Motion Detection page 37 to configure settings for mo tion detection and recording Motion recording Motion triggered v...

Page 46: ...ge to reveal zone selection You can set up to 4 different zones with different sensitivity and threshold values Right click when finished 6 Click Set next to Schedule to choose which days and times of...

Page 47: ...d on the se lected channel Set the length of recording following a video loss event in the Post_REC field Anti dither After an initial motion event the system will continue to record video if a second...

Page 48: ...rens manually using the recorder or Lorex Home connectivity software see 13 2 Manually Activate Deterrence Features page 42 For a complete list of compatible deterrence cameras navigate to your record...

Page 49: ...can manually activate the warning light and siren without enabling automatic warning light triggering 5 Click Set next to Area to set an active area for automatic deterrence The camera image appears...

Page 50: ...ning light will stay on when motion is detected Select Warning Light for a solid white light or Strobe for a flashing light If you select Strobe set how quickly the light will flash under Strobe Frequ...

Page 51: ...Active Deterrence 13 From the Live View display click on the Navigation Bar LX400113 r 9 0 57192 57197 en US 43...

Page 52: ...on compatible Lorex deterrence cameras for an added level of smart security 14 1 Ensuring Accurate Person Vehicle Detection The following are important camera installation notes to ensure accurate Pe...

Page 53: ...cy of detection 14 2 Configuring Person Vehicle Detection Set preferences for person and or vehicle detection per channel To configure person and or vehicle detection 1 From the Live View display righ...

Page 54: ...to a rule to flash the camera s warning light when an object is detected See 14 1 Ensuring Accurate Person Vehicle Detection page 44 for optimal camera positioning for person and vehicle detection Sch...

Page 55: ...rching for Person Vehicle Detection Events Smart Search Smart Search lets you filter recorded video to search for person detection events vehicle detec tion events or both NOTE In order to use Smart S...

Page 56: ...ring Active View Track motion that is detected by following and zooming in on the moving object To configure the active view settings 1 From the Live View display right click to open the Quick Menu th...

Page 57: ...o capture a person s entire face looking straight ahead Obscured and or partially or fully covered faces i e a per son s head tilted down to look at their phone will not be accurately detected During...

Page 58: ...face detection 6 Click Set next to Schedule to choose which days and times of the week to enable face detection Click or click and drag along the each of the blue timelines to quickly add or remove t...

Page 59: ...nt channel to one or more other channels 15 3 Face Preview Faces captured through face detection can be previewed in the live view display including a time stamp and the channel the face was captured...

Page 60: ...Detection tab 3 Select the channel to search for events from or select All 4 Choose a start and end time for your search 5 Click Search Events that match your search criteria will appear below If you...

Page 61: ...cess to system settings and camera feeds 16 1 1 Changing Passwords You can change the system password of the administrator and user accounts To change an account password 1 From the Live View display...

Page 62: ...menus they have access to For example you may want your friend to monitor your system while you are away while not giving full access to your system To add a user 1 From the Live View display right c...

Page 63: ...From the Live View display right click to open the Quick Menu then click Main Menu 2 Click ACCOUNT then click the User tab on the side panel 3 Click next to the account you want to modify 4 Update acc...

Page 64: ...em tab select the menus the user account may access Under the Playback tab select which channels the user account may access recorded video from Under the Covert tab select the channels the user accou...

Page 65: ...eeded then click OK 16 2 3 Deleting Groups Remove a group To delete a group 1 From the Live View display right click to open the Quick Menu then click Main Menu 2 Click ACCOUNT then click the Group ta...

Page 66: ...m the Live View display right click to open the Quick Menu then click Main Menu OR From the Live View display hover the mouse near the bottom of the screen then click on the Navigation Bar 17 1 Main M...

Page 67: ...n Menu 2 Click DISPLAY then click the Display tab on the side panel 3 Under Resolution select the correct resolution for your monitor 4 Click Apply to save changes Click OK again to restart the system...

Page 68: ...mode as well as configure which viewing modes should be used To configure Sequence mode 1 From the Live View display right click to open the Quick Menu then click Main Menu 2 Click DISPLAY then click...

Page 69: ...are versions for connected cameras To view camera firmware versions 1 From the Live View display right click to open the Quick Menu then click Main Menu 2 Click CAMERA then click Registration from the...

Page 70: ...ab on the top panel 6 Click Select Select the firmware file on the USB drive and click OK 7 Check the cameras you would like to apply the upgrade to in the list and then click USB Upgrade CAUTION Wait...

Page 71: ...ished Channel Name Check to display the channel name Enter the camera s name and click to choose the position of the channel name overlay Click and drag the channel name to reposition it Right click w...

Page 72: ...Optional Click Copy to copy privacy masking settings to other channels 17 4 6 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion These...

Page 73: ...the camera Image Quality Select the snapshot image quality between 1 lowest and 6 highest Snapshot Frequency Enter the time between snapshots in seconds 5 Click Apply to save changes 17 4 7 Creating...

Page 74: ...the Version tab on the top panel 17 5 2 Hard Drive Information View information related to the hard drives installed in the system including capacity status and type To access HDD Info 1 From the Live...

Page 75: ...b on the side panel Click the BPS tab on the top panel 17 5 4 System Log Search for system logs in a certain time range To access the log menu 1 From the Live View display right click to open the Quic...

Page 76: ...enu 2 Click INFORMATION then click the Alarm tab on the side panel 17 5 6 Online Users View all users connected to the system using computers or mobile devices To access the online users menu 1 From t...

Page 77: ...your system can connect to it To access the network test menu 1 From the Live View display right click to open the Quick Menu then click Main Menu 2 Click INFORMATION then click the Network tab on the...

Page 78: ...ight click to open the Quick Menu then click Main Menu 2 Click INFORMATION Click the Update Reset tab on the side panel then click the Con fig Backup tab on the top panel 3 Under Device Model select t...

Page 79: ...are is automatically over the Internet The sys tem also supports firmware upgrades from a USB thumb drive not included Prerequisite Save the bin firmware file for your unit onto a USB flash drive not...

Page 80: ...k the Upgrade tab on the top panel 3 Ensure Automatically Check for Updates is checked If it was previously unchecked click OK to save changes 4 Click Check for Updates to check for a newer firmware v...

Page 81: ...same IP address Subnet Mask Enter the subnet mask for your network Default Gateway Enter the gateway address for your network Preferred DNS Enter the address of your primary DNS server Alternate DNS...

Page 82: ...email alerts for motion detection or other events NOTE To send out motion detection alerts you must enable the Send Email option for motion detection on each cam era you would to receive alerts from F...

Page 83: ...ct Enter the subject line for the email alert Attachment Check to include an image attachment of the camera NOTE You must enable the Snapshot option for motion detection on each camera you would to re...

Page 84: ...or motion detection on each camera you would to receive attach ments For details see 12 Motion Detection page 37 Encrypt Type Select SSL or TLS if your server uses encryption Select None if your serve...

Page 85: ...t 17 6 5 P2P Setting The P2P Setting menu is used only to enable disable remote access to the system using a P2P connection CAUTION P2P connection is the primary method used for remote access to your...

Page 86: ...guard events on a specific channel or the entire system You can also choose to back up events USB flash drive required not included To perform smart search on safeguard events 1 From the Live View dis...

Page 87: ...uick Menu then click Main Menu 2 Click EVENTS Click the Event Settings tab on the side panel then in the drop down click the Smart Plan tab 3 Under Camera select the channel you would like to configur...

Page 88: ...ect s that have been left behind in the designated area 6 Once the type of rule has been chosen click the Draw icon to edit the rule size and cov er area Select any anchor point of the polygon shape t...

Page 89: ...monitor if one of your cameras loses video Send Email Check to enable email alerts You must configure email alerts before you will be able to receive them see 17 6 3 Configuring Email Alerts page 74...

Page 90: ...r if overwrite is enabled All Configure warnings for all hard drive events 4 Configure the responses the system will take when the selected event occurs Show Message Show a popup message on the monito...

Page 91: ...network events 4 Configure the following for the selected event type Show Message Check to show a popup message when the selected event occurs Send Email Check to enable email alerts You must configu...

Page 92: ...e motion is detected NOTE Ensure you have set your preferences for motion detection see 12 Motion Detection page 37for details To configure pre recording 1 From the Live View display right click to op...

Page 93: ...rive types Read Write Normal recording hard drive Read Only The system can playback data from this hard drive but it will not record to it To set the hard drive type 1 From the Live View display right...

Page 94: ...d Estimate tab on the side panel 3 Select Recording Days for the total number of days worth of recordings your hard drive can store or select Disk Requirement for the total storage needed to record fo...

Page 95: ...recording settings for or select All to apply to all days of the week Period 1 Select a period of time where the system will save recordings to the FTP Check Trigger or Continuous beside the period to...

Page 96: ...stem will create a new video file for every 30 mi nutes of continuous recording Instant Playback Select the amount of time in minutes the system will go back when instant playback is activated in live...

Page 97: ...e holi day to be repeated each year Holiday Range Select Date to select a specific date or select Week to select holidays based on which week they fall on Start Time End Time Enter when the date for w...

Page 98: ...ccess the recorder or select Blocked Sites to add IP addresses or ranges that are not permitted to access the recorder 5 Click Add to enter an IP address or range 6 Click Apply when finished 17 7 Shut...

Page 99: ...ows you to View live video from cameras Play back recorded video from the hard drive Manually record video clips or take a snapshot of live video Activate deterrence features including warning lights...

Page 100: ...ecurity experience to the next level with smart home options that make accessing your system even easier For compatibility information as well as full instructions on setup and use visit lorex com Sma...

Page 101: ...move around dur ing this process so ensure the camera module is not resting against another object or surface To connect Lorex PTZ cameras 1 Connect the Ethernet cable to one of the video inputs on th...

Page 102: ...amera will follow the path of the mouse cursor 4 Full Screen Click to enable disable full screen mode Double click the mouse to exit the full screen 5 PTZ Settings Speed The speed of PTZ camera moveme...

Page 103: ...back and forth 4 Tour Perform the tour number specified in the No field For instructions on creating a tour see 20 5 Tours page 96 5 Flip Rotate the camera 180 from its current position 6 Reset Move t...

Page 104: ...Patterns Patterns automatically move the camera according to manually entered movements To add patterns 1 From the Live View display of your PTZ camera right click to open the Quick Menu then click P...

Page 105: ...Pan Tilt Zoom PTZ Cameras 20 To run autoscan Click LX400113 r 9 0 57192 57197 en US 97...

Page 106: ...can be used to connect a self powered speaker that will play audio from the system requires audio capable camera or self power microphone To enable audio recording CAUTION Audio recording and or use...

Page 107: ...ed CAUTION In order to use voice commands with your security system you must choose AAC encoding for the Sub Stream For more details on using voice commands with your security system see 19 Smart Home...

Page 108: ...size of 6TB 22 1 Removing the Hard Drive CAUTION Make sure that the system is OFF and the power adapter is disconnected before removing installing a hard drive To remove the hard drive 1 Power off the...

Page 109: ...efully then remove the top panel CAUTION The wiring to the front panel button and USB port runs along the top panel of the recorder When separating the top panel rest it carefully beside the bottom pa...

Page 110: ...screws 4 from the bottom panel Hold onto the hard drive so it remains in place when all screws have been removed 6 If you are not immediately going to install a new hard drive replace the top panel a...

Page 111: ...t the 2 hard drive screws closest to the SATA and power ports on the hard drive and tighten them half way 2 Power off the system and unplug all cabling from the system 3 Turn the recorder over Remove...

Page 112: ...ION The wiring to the front panel button and USB port runs along the top panel of the recorder When separating the top panel rest it carefully beside the bottom panel as shown below 5 Line the 2 half...

Page 113: ...arp edges of the bottom panel Slide the 2 pre inserted screws into the locked position then tighten the screws Insert and tighten the 2 remaining hard drive screws 7 Connect the power and SATA cables...

Page 114: ...rt Forwarding If you are using DDNS you must port forward the HTTP and Client Ports default 80 and 35000 on your router to your recorder s IP address before you can remotely connect to your system Man...

Page 115: ...ck the WARRANTIES tab 2 Click Activate Warranty 3 Enter your product information attaching bill of sale optional 4 Click Save Warranty Once submitted your warranty information will be summarized under...

Page 116: ...rmation email sent to you after regis tering for DDNS service To configure DDNS in the recorder 1 From the Live View display right click to open the Quick Menu then click Main Menu 2 Click NETWORK the...

Page 117: ...ive is not detected by the system Hard drive cables are loose or not properly connected Remove the housing and check that hard drive cables are firmly connected There is no hard drive in the system Op...

Page 118: ...camera power require ment may surpass the recorder s power output Lorex PTZ cameras come with a power adapter which you can use to power the camera instead of the recorder s PoE ports See 20 Pan Tilt...

Page 119: ...system will shut down or drop a camera as it does not have enough power to supply to the camera resulting in video loss When adding cameras to your recorder please make sure you are within your wattag...

Page 120: ...4K please make sure that your monitor can support the higher resolution output of your recorder If your monitor cannot support the higher resolution of your recorder it will lose video signal and will...

Page 121: ...way To know if your Lorex product will work with other lineup please see our Compatibility Chart 24 1 9 Low internet bandwidth Your internet plan plays a major role in your camera s ability to connec...

Page 122: ...Per Channel Continuous Motion Smart Motion Person Vehicle Area Alarm Day Hour Back up File Format DAV ASF AVI MP4 Video Compression H 265 H 264 25 5 Playback Simultaneous Playback Up to 4 channels syn...

Page 123: ...single port 80W total Unit Dimensions W D H 12 9 9 6 2 1 328 245 53 mm Unit Weight 2 75lbs 1 26kg without HDD Operating Temperature 14 131 F 10 55 C Humidity 10 90 RH Disclaimers 1 HDMI output suppor...

Page 124: ...interference to radio communications 26 2 CE This product and the supplied accessories are marked with CE and comply with the applicable harmonized European standards listed under Low Voltage Directiv...

Page 125: ......

Page 126: ...er registered trademarks or trademarks of Lorex Corporation and or its subsidiaries All other trademarks trade names or company names referenced herein are used for identification only and are the pro...

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