FAQ Guide Overview
3
1. Why is my DDNS Connection not working?
I signed up for the DDNS Service, received my email confirmation and have entered my
information into my unit, however it is not allowing me to connect - have I entered the information
correctly?
After registering with the online DDNS Server, you are required to input the information into the
unit (by following the instructions provided in email) -
by leaving the PASSWORD blank.
The password you provided for the DDNS Server site is NOT required for use with your system -
this is a password for logging into the site only. Do NOT enter your password - leave this field
blank.
2. What Web Browsers are supported?
I am using Opera, Netscape, Firefox (etc.) and am unable to connect to my unit. Are there
limitations on the kind of Web Browswers I can use?
The Observation System can only be used with Microsoft Internet Explorer - This unit does not
support any other browsers.
3. Where do I find my License for the Lorex Player?
I have downloaded and installed the Lorex Player from the LorexCCTV website, but it is
prompting me for my License Number - where can I get this information?
There are 2 different pieces of Information to enter in the Registration License window:
• Enter IPSC1110 in the first entry box.
• Enter the first 8 digits of the MAC address
into the second box.
Please see Section 4: Where do I find my MAC Address
for details on obtaining this information.
