Lorex BB2411, User Manual, Page: 21 / 24

ENGLISH
19
Troubleshooting
Problem Solution
No video displayed
on the monitor
• Press and hold the
button to power on the
monitor.
• Monitor is out of batteries.
Plug in the monitor power
adapter.
• Video Off or VOX mode
is on. Press any button to
turn the screen back on.
Monitor screen keeps
turning off
• VOX mode is on. See
“Enabling VOX Mode
(Voice Trigger)” on page
14 for details on
disabling VOX mode.
• The monitor battery is low.
Plug in the monitor power
adapter
The camera is not
detected; “Out of
Range” is shown on
the monitor
• Wrong channel selected.
Press
repeatedly to
select the channel.
• Make sure the camera is
powered on.
• Camera may be out of
batteries. Replace the
batteries.
• The camera and monitor
may be out of range.
Move the monitor and
camera closer together.
• You may need to pair the
camera and the monitor
again. See “Pairing
Additional Cameras” on
page 16 for details.
Feedback /
squealing noise
coming from the
monitor
• Your camera and monitor
may be too close to each
other. Move them further
apart.
• Press to lower the
monitor volume.
Product Support is available 24/7 including product
information, user guides, quick start guides, and FAQ’s
at www.lorextechnology.com/support
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