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Long Range Systems LRS Connect TX-7471 User Manual Download Page 43

Service Questions and Answers

Should your paging system ever fail or should you need additional paging equipment, call Long Range Sys-

tems at (800) 437-4996 or (214) 553-5308 (24/7 days a week)

For weekend or night emergencies: 

 

• Long Range Systems has 24/7 live technical support available.

 

• Please keep in mind that options are limited over the weekend.

LRS Pagers Available for the  

Connect Transmitter Transmitter

Using the 4-Line Alphanumeric Pager

  

Menus

 

     

Alphanumeric Pager Screen

  

 

 

1. From Read All screen, press UP (or DN) Scroll button until desired selection displays

 

2. Press Read/Select button to select item

 

3. Press UP (or DN) Scroll button to choose/adjust 

 

4. Press Read/Select to confirm/set

 

 

 

 

 

Long Range Systems 

42  

LRS Connect Transmitter User Manual

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Summary of Contents for LRS Connect TX-7471

Page 1: ...Long Range Systems LLC 1155 Kas Drive Suite 150 Richardson TX 75081 800 577 8101 lrsus com LRS Connect Transmitter TX 7471 USER MANUAL ...

Page 2: ... or Special Alphanumeric Messages 9 Canned Message 10 Special Functions 11 Theft Deterrent Function 11 Tracking 12 Custom Tracking 12 Group Paging 13 Manager Mapping 13 Dry Contact 14 Set Alarms 16 Feature Setup Procedures 17 User Password 17 Set Manager Password 17 Set Page Mode 17 Enable Guest Sessions Reporting 18 Set to Page Staff or Guest Pagers 19 Create Alphanumeric Messages 19 Setting Syst...

Page 3: ...cryption 33 Program Pager Vibration 34 Program Welcome Message 34 Wait Reducer 35 USB 35 Repeater Function 39 Positioning Installing the Repeater 39 System Specifications 40 Transmitter 41 Battery Powered Pagers 41 Rechargeable Pagers 41 Troubleshooting 41 Display Shows Nothing 41 Pagers Do Not Receive Pages 41 My Cell Phone Paging Is Not Working 41 Service Questions and Answers 42 LRS Pagers Avai...

Page 4: ...Cleaning Charging Instructions for LRS Paging Equipment 47 FCC Statement 48 Warranty 49 Terms Condtions 50 Long Range Systems 3 LRS Connect Transmitter User Manual ...

Page 5: ...asic installation procedure CAUTION Do not mount the transmitter antenna near any large metal objects 1 Un wrap all system components 2 Twist the 3 antenna onto the silver connector located on the rear of the transmitter 3 Plug the power adapter into a standard 110 220V outlet and insert the barrel connector end into the port located on the rear of the antenna 4 Upon completion of setup make sure ...

Page 6: ...ell Phone Button This key is used to enter the patron s mobile phone number into the Connect Transmitter s memory Promo Key Allows entering email addresses for future pro motions Staff Key Used to temporarily change the paging func tion to page Staff pagers Clear Key Clears the input when paging a pager and re turns to the Guest paging display or to restart an input when programming Enter Key The ...

Page 7: ...your LRS connect account Step 1 Press Setup button Step 2 Press in code 56789 Step 3 Press 1 System Step 4 Press 2 LRS Connect Step 5 Press 1 Device Code Step 6 Press F1 SET Step 7 Enter the 10 digit code and then F1 OK Step 8 Transmitter will display Checking Server please wait Step 9 Transmitter will display Success Step 10 Transmitter will display Success Press F4 EXIT to return to the main men...

Page 8: ...Press Setup button Step 2 Press in code 56789 Step 3 Press 1 System Step 4 Press 3 Guest Sessions Step 5 Press 2 Statistics Step 6 Press 2 Clear Stats Step 7 Press F1 to clear and F4 to return to Statistics menu without clearing LRSN vs CoAP Steps API Mode There are two different APIs to communicate to the LRS Connect Transmitter Select the applicable API mode needed for your use Consult your LRS ...

Page 9: ... Messages Table pg 8 4 Press ENTER to send page 5 Return guest pagers to charging unit after paging Page Individual Staff Pagers Non Alphanumeric Star Pager 1 On keypad press STAFF Display will show Pager 2 Enter staff pager number to be paged then press ENTER 3 Press ENTER to send page OR 4 Press F1 V1 F2 V2 or F3 V3 for 1 2 or 3 vibrations Alphanumeric Alphanumeric Rechargeable alphanumeric page...

Page 10: ...ears on the screen Note Pager number 500 999 are reserved for Cell Phone Paging 3 When the customer s table is ready at the Guest Screen enter the pager number assigned to the customer Canned or Special Alphanumeric Messages Using Message Codes When prompted for a message on the LRS Connect Transmitter 1 Enter message number code and an extension number optional 2 Press ENTER Example Send a messag...

Page 11: ...31 Winner 032 Pickup 033 Dock 034 You have mail 035 Table ready 036 No special 037 Hole 038 Kitchen 039 Bar 040 Door 041 Survey 042 T nnn Q mm 043 Break 044 Fire 045 Unit 046 Window 047 Nurse 048 Register 049 Owner 050 Check 051 Drink 052 Food 053 Service 054 Seat 055 Booth 056 Lobby 057 Help 058 Restroom 059 Valet 060 Car 061 Bus 062 Bay 063 Low battery 064 Error 065 Exit 066 Fax 067 host 068 Spa...

Page 12: ...not received the coaster pager will emit a continuous beep sound until it is returned to the charging unit or back in range The LED screen on the alphanumeric pagers will display OUT OF RANGE When theft deterrent mode is active a T will display on the upper left corner of the transmit ter display To Activate 1 Press SETUP and enter Password 2 Press 1 SYSTEM 3 Press 1 Anti Theft 4 Press F1 YES to t...

Page 13: ...than 3 pagers are in the queue will be shown at the right of the display Press F4 to see the rest of the list Custom Tracking Tracking Intervals The tracking feature can be set to a user defined duration and paging intervals Duration The Duration is the total amount of time the repeated pages will continue for in seconds For example if you choose 120 seconds the LRS Connect Transmitter will contin...

Page 14: ...This function is used with Alpha pagers These pagers can be programmed to respond to group calls Ten groups are available and each pager can be a member of 5 groups Each pager will respond to its individual number and to any groups it belongs to See example below Group Paging Rules General rules for paging groups are Pagers must be programmed in the group mode Staff pagers must be numbered above 1...

Page 15: ...N until screen shows 3 Manager Map 4 Press 3 Manager Map 5 Type in a pager number 501 510 6 Type in a manager s cell phone number to correspond to the pager number and press ENTER Dry Contacts The Dry Contact are contacts or switches that are connected through a wire to the LRS Connect Transmitter for example Doorbell This sensor can send a message to the pager or cell phone when an event occurs e...

Page 16: ...enter the text and then press ENTER to Save Press F1 to edit the current message 10 Select paging type mode F1 STAFF F4 GUEST 11 Press F4 to EXIT LRS Connect Transmitter Dry Contact Specifications LRS Connect Transmitter Dry Contact Cable Specifications Long Range Systems 15 LRS Connect Transmitter User Manual Input Voltage Contact Diameter Contact Type 0 5 Volts DC 2 5 mm Mono Plug Contact Diamet...

Page 17: ...alarm or F4 NO to disable the alarm 8 Select the type of alarm 1 Interval 2 Daily or 3 Weekly Interval Alarms are alarms that re page a staff pager at regular intervals 1 Enter the desired time interval in hours and minutes HH MM and Press ENTER 2 Enter pager number to be alerted 3 Type in canned message See Table on pg 8 and press ENTER Daily Alarms are alarms that re page a staff pager at a part...

Page 18: ...rd 4 Type in new 5 digit Manager Password and press Enter Set Page Mode This programs how guest and staff pagers will respond when paged Guest pagers can flash beep glow flash and beep etc To set the modes 1 Press SETUP and enter Password 2 Press F2 DN 3 Select 3 Page Mode 4 Select 1 1 Guest or 2 2 Staff Guest Pager Select Note An asterisk next to a mode indicates that is the current Paging Mode P...

Page 19: ...nfigure your LRS Connect Transmitter and then associate it to your cloud account in LRS Connect to collect Guest Sessions data for review and analysis I Get started by contacting LRS at 1 800 437 4996 to set up your account and ensure you have the latest Transmitter firmware II Configure appropriate Network and API settings Follow the steps below to complete both changes in one change Step 1 Press...

Page 20: ... can display 77 different pre set messages numbered 000 through 076 and 22 additional user defined messages of up to 32 characters per message 077 through 099 1 Press SETUP and enter Password 2 Press 3 Other 3 Press 1 Canned Message 4 At the Canned Msg screen select F3 EDIT to edit message use F1 up or F2 DN to scroll through messages to edit 5 If no message exists at the Edit Message screen type ...

Page 21: ...4 Press 1 Set Time 5 Enter Time e g 08 30 and select F1 AM or F2 PM Time Format 1 Press SETUP and enter Password 2 Press 3 Date Time 3 Press 2 Time Format 4 Select 1 12 hour or 2 24 hour Note Asterisk next to an option indicates the current operation mode Date Format 1 Press SETUP and enter Password 2 Press 3 Date Time 3 Select 1 Date Format 4 Select 1 MM DD YY or 2 DD MM YY Note Asterisk next to ...

Page 22: ... SETUP 2 Enter Password 3 Press 3 Other 4 Press 2 ID Span 5 Select F1 YES to enable or F4 NO to disable Alphanumeric Pager Button Enable Disable The buttons on an Alpha Pager can be enabled or disabled 1 Press SETUP and enter Password 2 Press 1 for 1 System 3 Press F2 DN until 1 POCSAG is displayed 4 Press 1 for 1 POCSAG 5 Press 2 for 2 Btns Enabled 6 Press F1 Yes to enable Alpha Pager buttons or ...

Page 23: ... Staff Prompt When paging Guest or Staff Alpha Pagers the user is shown a prompt Connect Transmitter screen Display SELECT PAGE MODE MSG 035 OUT TABLE READY To Enable or Disable Seeing This Prompt While Paging 1 Press SETUP and enter Password 2 Press 1 System 3 Press F2 DN until screen shows 1 POCSAG 4 Press 1 POCSAG 5 Press F2 DN until screen show 1 Msg Editing 6 Press 1 7 Press 1 to select Guest...

Page 24: ...ype any number based message within the prompt ex 011 222 will display as Stamps 222 1 Press SETUP and enter Password 2 Press 1 System 3 Press F2 DN until screen shows 1 POCSAG 4 Press 1 POCSAG 5 Press F2 DN until screen shows 1 Msg Editing 6 Press 1 Msg Editing 7 Select Guest or Staff 8 Press 2 Blank Canned Autosend The transmitter will not bring up a prompt for the Guest or Staff Mode and will i...

Page 25: ...er will be unable to edit the canned message 1 Press SETUP and enter Password 2 Press 1 System 3 Press F2 DN until screen shows 1 POCSAG 4 Press 1 POCSAG 5 Press F2 DN until screen shows 1 Msg Editing 6 Press 1 Msg Editing 7 Select Guest or Staff 8 Press F2 Down 9 Press 2 Append Staff Message The Staff Message is the default canned message sent to Staff Alpha pagers To change the message 1 Press S...

Page 26: ...is is required to be changed to 512 2400 BPS 1 Contact LRS first for accesss code 2 Press Setup and enter LRS Password 3 Press 1 System 4 Press F2 DN until screen shows 1 POCSAG 5 Press 1 1 POCSAG 6 Press F2 DN untill screen shows 1 OTA Baud Rate 7 Press 1 OTA Baud Rate 8 Select new Baud Rate Long Range Systems 25 LRS Connect Transmitter User Manual ...

Page 27: ... 2 Press 1 System 3 Press F2 DN until display shows 1 POCSAG 4 Press 1 1 POCSAG 5 Press F2 DN until 2 POCSAG Start is displayed 6 Press 2 POCSAG Start 7 For Guest Alphanumeric Pagers press 1 Guest and type in the new POCSAG start number from 1 9999 8 For Staff Alphanumeric Pagers press 2 Staff and type in the new POCSAG start number 1 9999 Choose number from 1 9999 Press ENTER to keep a default va...

Page 28: ...e Auto Locate sends a signal to ALL coasters pagers at a preset time The coasters pagers will beep so that staff can locate them Example If closing at 11 30PM the transmitter can be set to auto locate at 12 30AM causing all missing coasters pagers to beep at that time When activated A signal is sent out to ALL coaster pagers Pagers will Beep or Flash until the pagers are placed on the charging uni...

Page 29: ...e transmitter will store the number as a Pager Number between 500 and 999 System Requirements Cell Phone Paging requires broadband internet service a CAT 5 Ethernet cable and a contract with Long Range Systems The bandwidth usage for SMS is about 1 5 kB for each SMS page sent few hundred bytes for sending pages The bandwidth usage for cloud reporting is about 0 6 kB for each session uploaded The T...

Page 30: ...l display Network Type 1 Press 1 DHCP For Users on Static Network For users on a Static Network the user will need a valid IP Address available on their internal net work Contact your local Network Administrator for an available IP address Note If an IP Address has one or two digits the address must be written out fully example 192 168 7 17 must be entered 192 168 007 017 After enabling the networ...

Page 31: ...lete the steps for programming individual Pagers 3 At the Select Type menu press 1 1 Guest Pagers 4 Enter Pager Number and press Enter 5 Select Pager type 1 Coaster Page or 2 Paddle Pager 6 Select if Pager should Vibrate F1 Yes or F4 No 7 Remove the guest pagers from the charger 8 When flashing stops press ENTER 9 The coaster pager will slowly vibrate and light up then dim to off to indicate it is...

Page 32: ...ou wish to assign to the Pager and press ENTER 5 Select if Pager should Vibrate F1 Yes or F4 No 6 Remove the Pager from the Charger 7 When the Flashing Stops press ENTER 8 The Pager will slowly Brighten and Dim to Off to indicate it is being Programmed 9 When Programming is finished return the Pager to its Charging Base 10 Repeat Steps 1 through 9 for the remaining Pagers 11 When finished remove a...

Page 33: ...op press ENTER 7 It will Vibrate and or Beep 8 When the Vibration Beeping Stops press ENTER again 9 The Pager will beep three times to indicate it is being Programmed and the screen will display Example System ID 0 Pager ID Number 99 All Page 911 Prg Single 0 99 Prg All Page 0 911 Prg System 0 0 10 Repeat Steps 2 through 9 for the remaining Pagers 11 When you re finished programming send a test pa...

Page 34: ...the F2 DN until the display shows 3 Encryption 4 Press 2 2 Encryption 5 Select 1 On Set 2 Off 3 Transmit Key 1 1 On Set to enable encryption and set new encryption key Enter 16 double digits Note all ff will disable the key Example 11 12 13 44 11 11 11 11 11 11 11 11 11 11 11 11 Press ENTER when finished with each line Follow instructions on display Turn the pager off then on When it stops vibrati...

Page 35: ...s or 2 for Paddle Pagers 8 Press F1 YES to enable Pager to Vibrate or F4 NO to prevent the Pager from Vibrating 9 Unplug the charger power supply 10 When Pagers finish flashing press ENTER 11 Pagers will slowly brighten and dim to off to indicate they are being Programmed Note Pagers will vibrate during glowing if vibration is enabled and will not vibrate if vibration was disabled 12 When finished...

Page 36: ...tps support lrsus com hc en us arti cles 203476576 Driver For LRS Connect Transmitter support as USB Device and install it on the computer you wish to connect with the LRS Connect Transmitter 2 Plug the 12V power supply into the side of the Transmitter 3 Connect the USB cable from the connector on the Transmitter to a USB port on the host com puter 4 Note the COM Port that the USB cable is connect...

Page 37: ...agers To set the Restaurant ID type RID x and press ENTER twice X is the Restaurant ID Example To set an ID of 2 type RID 2 and press ENTER twice Long Range Systems 36 LRS Connect Transmitter User Manual Example Restaurant ID to 2 HyperTerminal Output Showing ID as 2 Type STAT and press ENTER Status View Showing Restaurant ID as 2 Screen View of ECHO ON ...

Page 38: ...g type HWPR x and press ENTER twice X is the Power Setting a value of 1 to 4 Example To set a Power Setting of 3 type HWPR 3 and press ENTER twice Long Range Systems 37 LRS Connect Transmitter User Manual Example Repeat Delay ON Staus View Showing Repeat Delay ON Example High Power Set to 1 Hyper Terminal Output Showing High Power Set to 1 Status View Showing High Power Set to 1 ...

Page 39: ...R twice X is the value of the Baud Rate at 512 1200 or 2400 The default Baud Rate of Alpha Numeric Pagers is 1200 If the rate on the transmitter is changed the rate of the Alpha Numeric Pagers will also need to be changed Long Range Systems 38 LRS Connect Transmitter User Manual Example of RF Baud to 2400 Status View Showing RD Baud to 2400 ...

Page 40: ...the transmitter as possible but still be able to receive the transmitter s signal 1 Locate a 110V outlet near the selected installation location 2 Plug the power adapter into the outlet and into the power connector hole on the side of the repeater 3 Ensure that when power is plugged in the Red RECEIVE light will blink continuously to indicate power is on and the unit is operating 4 Place the pagin...

Page 41: ...A Alkaline battery for the pager Rechargeable Pagers Required Voltage 1 110 220V outlets for pager charging base Battery Type Nickel Metal Hydride NiMH Rechargeable Lifetime of Batteries Approximately 3 5 years depending on usage Battery Charge Life Approximately 12 48 hours depending on usage Recharge Time Typically 8 hours depending on usage 24 hours minimum from completely dead Long Range Syste...

Page 42: ...with Long Range Systems for a voice SMS messaging service If Yes proceed to Step 2 2 Check Network cable and make sure both ends are plugged in Green Light will be lit and the Orange Light should blink to indicate connectivity 3 Access the Cell Paging Menu and make sure Cell Paging is ENABLED 4 Access the Network Menu and verify that the Network is ENABLED 5 If using a DHCP Network verify DHCP is ...

Page 43: ...options are limited over the weekend LRS Pagers Available for the Connect Transmitter Transmitter Using the 4 Line Alphanumeric Pager Menus Alphanumeric Pager Screen 1 From Read All screen press UP or DN Scroll button until desired selection displays 2 Press Read Select button to select item 3 Press UP or DN Scroll button to choose adjust 4 Press Read Select to confirm set Long Range Systems 42 LR...

Page 44: ...ime stamps 3 Use the UP or DN Scroll button to scroll through messages Delete Messages 1 Using the UP or DN scroll button scroll until display shows Delete All 2 Press Read Select 3 Use the UP or DN scroll button to select Yes or No 4 Press Read Select button to confirm Time Date Set 1 Using the UP or DN scroll button scroll until display shows Set Time Date 2 Press Read Select to set time date 3 ...

Page 45: ...r DN scroll button scroll until display shows Set Alert Mode 2 Use the UP or DN scroll button to select Beep Vibe or Both 3 Press Read Select to set Beep Use the Up or DN scroll button to select Select Beep Type Loud or Soft and press Read Select to set Set Alert Time seconds and press Read Select to set Vibe Use the Up or DN scroll button to select Set Vibe strength Strong or Weak and press Read ...

Page 46: ...e pager in the charger at the end of each day Star Pagers uses the charger 9 CH R9 Programming To program the pager see pg 28 Using Non Alphanumeric Guest Pagers Charging Any rechargeable guest pager will require use of an LRS charger 1 Place the guest pager in the charger Do not stack more than 15 pagers at a time on a Charger 2 Allow unit to charge fully overnight 3 Remove from charger and pager...

Page 47: ...g 27 Using Alphanumeric Coaster Guest Pagers Charging Any Alphanumeric Coaster pager will require use of an LRS coaster charger 1 Place the pager in the charger 15 pagers at a time on a Charger 2 Allow unit to charge fully overnight 3 Remove from charger and pager will vibrate beep and light all lights as a verification that it is working 4 Replace the pager in the charger at the end of each day T...

Page 48: ...ent in any type of liquid as this will also damage the equipment and is not covered under the standard warranty Charging Place rechargeable pagers on the charger and let them charge for 8 hours prior to first use Rechargeable pagers should be kept on charge even during extremely long periods of inactivity Only 12 VDC power supplies should be used with LRS chargers and transmitters DC power supplie...

Page 49: ... in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more ...

Page 50: ... or ii replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced LRS provides a 30 day limited warranty on individual parts purchased separately Parts or for the remain ing period of an associated Complete System s one year warranty whichever period is longer Implied warranties also expire after one year Complete Systems or 30 days Parts as appropriate All...

Page 51: ...rchaser or distribute to third parties any protected health information as defined by HIPAA or billing or financial payment data of any customer or consumer of Purchaser without the express prior consent of such Purchaser Purchaser warrants that Purchaser has the right to disclose transfer or oth erwise make available any Protected Health Information as defined in 45 C F R 160 103 or other per son...

Page 52: ...use of any por tion of any Deliverable outside the United States is subject to the rules and regulations of other coun tries and may be prohibited Use of any Deliverable constitutes Purchaser s and user s acceptance of and agreement to these General Terms and Conditions including any revisions to these General Terms and Conditions that may be required to reflect changes in the regulatory or other ...

Page 53: ...plicable taxes in accordance with the terms and payment method set forth in this agreement Purchaser is responsible for providing accurate billing and contact information to LRS LRS retains the right to suspend or terminate services if fees become past due LRS reserves the right to change Service rates by providing Customer at least 30 days notice prior to billing Term Termination Purchaser has th...

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