Logitech Mobile Speakerphone P170e
English 7
Troubleshooting
Bad or no audio?
• Check if USB cable is fully inserted into
the computer’s USB port.
• Check that your mobile device is paired
with the P710e
• Using a non-powered USB hub may
degrade headset performance.
• Check the volume level in both your
media/voice application and your PC.
• Try restarting your media/voice
application. Ensure the microphone is
not muted.
• Make sure the Logitech P710e
Speakerphone is the default audio device.
Windows Vista, Windows 7:
– Close all media/voice applications
– Go to Start/Control Panel/ Sound/
Playback Devices tab.
– Choose Logitech P710e.
– Click on Set Default.
– Click on the “Recording” tab.
– Choose Logitech P710e.
– Click on “Set Default”.
– Restart your media/video application.
Windows 8:
– Close all media/voice applications
– From the Start Menu, select
“Desktop” tile.
– From the Charms menu, select
Settings>Control Panel>Hardware and
then Sound.
– Go to Sound and select the
“Playback” tab.
– Choose Logitech P710e
– Click on Set Default.
– Click on the “Recording” tab.
– Choose Logitech P710e. Click on “Set
Default”.
– Restart the media/video application.
Mac OS X:
– Close all media/voice applications
– Open System Preferences.
– Select Sound/ Output tab, and then
select Logitech P710e”.
– Restart media/video application.
For additional support, please visit us at
www.logitech.com/support