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Logitech HD Pro Webcam C910, Faq

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Logitech HD Pro Webcam C910 Faq Download Page 18

 

 

NOTE:

 We highly recommend you install and use the Logitech Gaming Software (LGS) 

for controlling your C920s webcams. You can download the latest software 

here

. 

 

VIDEO:

 Logitech G Multi Streaming How To  

 
 
Close 
 

How to identify your Logitech webcam 

 

You can use the Logitech Support site to help you identify your Logitech webcam. 

Here’s how:  

1.

 

Locate your webcam’s identification (ID) tag. This tag is usually near the connector-end 
of the webcam’s USB connection cable.  

Summary of Contents for HD Pro Webcam C910

Page 1: ...akers First confirm that you can hear sound through your audio output device speakers headphones by doing the following 1 Play a sample wav or mp3 file NOTE Sample files can be found in the My Documen...

Page 2: ...in Windows Device Manager section below 1 Launch Windows Sound Recorder 1 Windows XP Start All Programs Accessories Entertainment Sound Recorder 2 Windows Vista Start All Programs Accessories Sound R...

Page 3: ...Click Edit and then select Audio Properties o Make sure your webcam s microphone is listed as the Default device under Sound recording If it isn t select it from the drop down menu and repeat Steps 2...

Page 4: ...itech Webcam Software LWS section below o If the microphone isn t a selectable option skip to the Determine if the microphone drivers are loaded properly in Windows Device Manager section below o If t...

Page 5: ...Click Options and then select Properties Under Mixer device select Logitech Mic...

Page 6: ...Under Show the following volume controls check the box next to Capture if it isn t already selected and then click OK...

Page 7: ...Uncheck the box next to Mute all by clicking in it...

Page 8: ...1 x 1 Launch LWS Start Programs Logitech Logitech Webcam Software Logitech Webcam Software 2 On the LWS menu click the Change Settings option 3 Select Audio Settings NOTE Webcam 250 is shown for refe...

Page 9: ...he Audio Tuning Wizard gears button and follow the steps provided 6 Make sure the audio mute button in the LWS menu isn t engaged as shown below 7 Create a sample video recording and then play back th...

Page 10: ...ams Logitech Logitech Webcam Software 2 On the LWS menu click the Quick Capture option 3 Select the Video option to adjust your audio settings 4 Verify that the Logitech microphone is selected in the...

Page 11: ...ws Device Manager Windows XP 1 From the Start menu select Control Panel 2 Double click the System icon 3 Click the Hardware tab 4 Click the Device Manager button 5 Within Device Manager expand the Sou...

Page 12: ...n the Make sure the microphone is selected in the Logitech Webcam Software LWS section Close Camera in use by another application error message This is usually caused by two applications trying to str...

Page 13: ...Close Improving image quality for the HD Pro Webcam C920s To get better quality images using Logitech Webcam Software LWS Connect your camera directly to a USB port or your computer don t use a hub o...

Page 14: ...ed and are using them simultaneously you may experience the following issues Unable to adjust settings on individual cameras Blue screen crash when launching OSB These issues can be the result of a pr...

Page 15: ...our motherboard and not connected to a USB hub as it can cause additional issues 1 Open Device Manager In the Windows search box on the toolbar in Windows 10 and in the Start menu on older versions of...

Page 16: ...4 Select Browse my computer for driver software 5 Select Let me pick from a list of available drivers...

Page 17: ...e option to update the generic USB driver 7 Once you have installed the generic driver we recommend rebooting your computer Windows will prompt you to reboot on the first driver but you can wait until...

Page 18: ...ad the latest software here VIDEO Logitech G Multi Streaming How To Close How to identify your Logitech webcam You can use the Logitech Support site to help you identify your Logitech webcam Here s ho...

Page 19: ...ally labelled M N 3 Visit the Logitech Support site and enter the webcam s model number M N in the Search Support text field exactly as it appears on the webcam s ID tag Tap or click the Search button...

Page 20: ...5 Tap or click on the product to go to its support page...

Page 21: ......

Page 22: ...sually has a blue plastic insert try using a USB 2 0 port instead Try connecting the camera to a different computer NOTE If your camera isn t detected by a second computer it may be defective Logitech...

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