11
Troubleshooting
The device cannot be added to the Zigbee network.
The device may be registered to another network. In rare occasions this can happen if the device
was not removed from the test network at the factory.
Perform the
Quit the Zigbee Network
procedure mentioned in
Device Functions
section to clear this
setting. You should now be free to add the device to the local smart network.
The issue you are experiencing is not mentioned here.
Please contact us at
with your issue and we will do our utmost to help!