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Hints and Tips
Issues
Solutions
Buttons don’t work.
• Child lock is activated. Deactivate the child lock function.
• The machine is operating a programme.
• The Programme Dial was turned to a different programme.
Door doesn’t open.
• Door lock may be active.
• The water temperature or level could be too high.
If you start a wrong
programme accidentally.
Turn the power OFF then ON again. Re-select the programme,
spin speed and optional functions, and then press the Start /
Pause button. (Note: We suggest that you do not change the
programme after the machine has been running for 3 minutes.)
Unusual odour.
• Rubber parts and the motors may give off a smell when you
first start using the machine, but this goes away over time.
• You should wash the drum once a month.
You can’t see any water.
This is normal: The water level is below the window.
There’s no water going
into the machine.
• The water tap might be turned off.
• The water hose or water-supply hose may be frozen.
• Your water supply may be disrupted.
• The water-supply valve filter may be clogged.
There’s only a small
amount of water.
• If you have paused the programme and you restart, the
machine may drain some water.
• Don’t pour water in through the door.
Water adds up during
washing.
This is normal: water is supplied automatically as the level lowers,
and with heavy loads the water may fill up repeatedly.
The machine does not
spin.
If a small load is in the machine, it may be detected as an
unbalanced load and may stop spinning after a number of
attempts. Manually set the spin speed to continue.
There’s no water going
into the machine during
rinse operation.
Before rinsing, the machine spins to drain water remaining from
the wash. The water will fill up after that.
During the spin-dry, the
drum stops and rotates
several times.
This is normal. The machine has detected an unbalanced load
and is trying to correct it.
Foam and water remain in
the door or door seal.
Although foam and water may remain, it does not have any
influence on the performance of a rinse.
Spin starting is repeated.
This is normal. Although spin starting may be repeated, it is a
function made to spin quietly.
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