LockedBrands Pillar Quick Start Manual Download

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How do I add a new WiFi?

•

To add a new WiFi, hold the RESET button until the LEDs
start rotating blue (5 seconds). Follow the instructions
starting with step 4.1.

What if there is no WiFi and I need to get into my box?

•

Please refer to the Master Password Guide.

Common Questions

If you need assistance at any step in the setup, please call our tech

support team at 833-474-5527. We are available Monday - Friday,

9AM - 5PM CT.

Summary of Contents for Pillar

Page 1: ...Quick Start Guide Meet The Pillar The voice activated app controlled lockbox Next...

Page 2: ...lar you MUST 1 Download the app and set up an account 2 Connect to WiFi The Pillar can only connect to 2 4 GHz wifi 3 Register your Pillar IMPORTANT This Guide will walk you through all of the steps L...

Page 3: ...out Getting Started Connect to WiFi Register your Pillar Opening your Pillar More Functions of your Pillar LED Light Guide Modes Resets Other Technical Definitions Support Common Questions 4 6 8 10 15...

Page 4: ...d instructional videos visit our support page Other FAQs If you need assistance at any step in the setup please call our tech support team at 833 474 5527 We are available Monday Friday 9AM 5PM CT Res...

Page 5: ...This QuickStart Guide is also available through the app Next Prev If you need assistance please call our tech support team at 833 474 5527 5...

Page 6: ...USB port Reset button On Off switch MAC address The Pillar Next Prev 6...

Page 7: ...e sure to use the supplied USB cable and power supply Step 1 A white light will start circling the LED ring Power up The Pillar Plug in The Pillar using the supplied USB charger cable Turn on the powe...

Page 8: ...Download The LockedBrands App to control your Pillar Step 2 Getting Started Next Prev 8...

Page 9: ...Setting Up Your LockedBrands Account Step 3 Open the app on your device and follow the on screen instructions Next Prev 9...

Page 10: ...Open the app and press Yes on the pop up registration box Follow the on screen instructions described on the next page Connect to WiFi Step 4 1 Next Prev 10...

Page 11: ...twork named Lockbox XXXXXX and wait for connection indicated by the checkmark It may take several minutes to connect Unsecured Network warning is OK Go back to the LockedBrands app Step 4 1 Continued...

Page 12: ...Step 4 2 Wait for Lockbox Connected Successfully and then press Continue Press Begin Scan Connect to WiFi Next Prev 12...

Page 13: ...vailable WiFi networks will appear Select your WiFi network and enter your password with the appropriate upper and lower case characters Press Save Connect to WiFi Step 4 3 Next Prev 13 Home Network H...

Page 14: ...ontinue NOTE If your Pillar LEDs are rotating green after entering your password please cycle power and return to step 4 1 To cycle power go to the underside of the Pillar and locate the power switch...

Page 15: ...screen Press the Add Lockbox button to register your lockbox Give your lockbox a name in the name your lockbox field Press Continue Register your Pillar Step 5 Next Prev If you need assistance please...

Page 16: ...unlock the Pillars registered to your account Just press the UNLOCK button to open your Pillar 1 Twist about 3 4 inch Pull upwards 2 The smell proof seal may require strong twisting and pulling to re...

Page 17: ...Pillar has to offer click its name from the My Locks page Visit the support page at LockedBrands com for How to videos on each function and for additional tips tricks and troubleshooting guides More...

Page 18: ...ur Pillar OFF and then back ON What color first appears If Green continue to the next page If Red Yellow and White press Force Firmware Update and wait until the box appear solid blue Next Prev If you...

Page 19: ...ght Guide Next Prev 19 Rotating White Factory Default Set up Mode Rotating Blue Change WiFi Set Up Mode Solid Blue Connected Flashing Red Disconnected from internet Flashing Yellow Every 30 secs Low B...

Page 20: ...ng Purple Mater Password Mode Rotating Red Green Pillar has been removed from owner s account Must be reset and can then be registered Flashing Green Booting Rotating Purple Trying to connect to inter...

Page 21: ...Refer to the Master Password Guide on LockedBrands com or in the LockedBrands app Factory Reset Used to delete and restore your Pillar To Factory Reset your Pillar hold the RESET for 5 seconds or unt...

Page 22: ...Instructions Support Sharing Access Master Password Mode Firmware Update Instructions How To Video Other FAQs Instructions Next Prev 22...

Page 23: ...5 seconds Follow the instructions starting with step 4 1 What if there is no WiFi and I need to get into my box Please refer to the Master Password Guide Common Questions If you need assistance at an...