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Initial Registration
Personal Care Alarm Box Overview
Description Of Functions
Installation
Mobile Alarm Range Test
Test Call
Mobile Alarm Accessories
General Information
Maintenance
Replacing The Mobile Alarm Battery
Frequently Asked Questions
Technical Data
Package contents
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Personal Care Alarm Box
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4 x AA Rechargeable batteries included
(pre-fitted in Personal Care Alarm)
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Mobile Alarm with accessories
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3V Lithium battery CR2430
(pre-fitted in Mobile Alarm)
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Telephone lead/telephone adaptor
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Power supply
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User manual
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Wall mounted screw pack
Your Personal Care Alarm is pre-programmed and ready to go; we just need you to register
your details with BT Personal Care Alarm Helpdesk and then follow the step by step guide
below. Registration and subscription to the initial 12 month service contract needs to take
place before connecting the equipment.
If this is a replacement device then please call the helpdesk directly and do not carry
out the initial registration process.
1. Before you register please have ready the following information:
a. The name of the user of the service
b. The address of the user of the service
c. The fixed telephone line number of the user of the service
d. The bill payer name, address and contact number
e. Bank account details for the bill payer to complete a direct debit form online
(A minimum 12 month subscription to this service is required)
f. The names, contact numbers and addresses of up to three people that can respond to
the user of the service in the event of an alarm. Ideally these people will be located
within 20 minutes of the user
g. The device serial number from the box that you have purchased. This is needed to
enter the registration site and uniquely identifies any alarm calls to you
2. Please go online to http://www.lloydspharmacy.com/alarm to register for this service.
If you do not have access to the internet then please call the BT Personal Care Alarm
Helpdesk on 0330 123 4133 (this is charged at a standard geographic rate) who will be
able to register you over the phone. This BT office is open between 9am-5pm Monday to
Friday (excluding public holidays in England and Wales).
Initial Registration
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Label on Personal Alarm box to identify the serial number
