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The temperature inside the
freezer is too cold.
• The temperature control is set too cold. Turn
the control to a warmer setting and allow
several hours for the temperature to stabilize.
• The thermostat is set to the highest (6)
position, which causes continuous running
of the compressor and bypasses the
temperature control.
The temperature of the external
freezer surface is warm.
• The exterior freezer walls can be warmer
than room temperature. This is normal while
the compressor works to transfer heat from
inside the freezer cabinet.
There is a popping or cracking
sound when the compressor
comes on. Does that indicate
a problem with cooling
performance?
• Metal parts undergo expansion and
contraction, just as hot water pipes. This is
normal. The sound will level off or disappear
as the freezer continues to run.
There is a bubbling or gurgling
sound, like water boiling.
• Refrigerant (used to cool the freezer) is
circulating throughout the system. This is
normal.
There are vibrations; what is
causing them? How can I stop
the vibrations?
• Check to ensure that the freezer is on a level
surface.
•
The floor is uneven or weak. The freezer
rocks on the floor when it is moved slightly.
Be sure your floor can adequately support
the freezer.
• Put a piece of metal or timber underneath
parts of the freezer to level it.
• The freezer is touching the wall. Re-level the
freezer and move it away from the wall.
Moisture forms on the inside
freezer walls.
• Hot and humid weather increases the internal
rate of frost build-up. This is normal.
• The lid is slightly open.
• The lid is kept open too long, or is opened
too frequently. Open the lid less often.
• The lid is not sealed properly.
Moisture forms on the outside of
the freezer.
• The lid is slightly open, causing cold air from
inside the freezer to meet warm, moist air
from the outside.
The lid does not close properly.
• The freezer is not on a level surface.
• The gasket is dirty.
• The storage basket is out of position.
1. HS 384CN and HS 185CN Chest Freezer IM cv 09 07 2020.indd 14
1. HS 384CN and HS 185CN Chest Freezer IM cv 09 07 2020.indd 14
15/07/2020 5:47:02 pm
15/07/2020 5:47:02 pm
