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Battery Current Disappears when Charging
Problem:
Battery current disappears when charging.
Causes:
1. The battery is overheated, triggered over-temperature protection.
2. The battery pack is out-of-balance (normally in series application).
3. The battery is fully charged.
Solution:
To resolve situations where current disappears during charging:
1. Allow the battery to cool down.
2. Charge up each battery individually and then connect them in series.
3. Use APP to check SOC is 100% or not.
Bluetooth ID is not found in“Neuton Power”APP
Problem:
The battery is in sleep mode.
Causes:
The battery will automatically enter sleep mode after one hour if there is no charge
or discharge activity.
Solution:
Reactivate the Bluetooth connection by charging or discharging the battery.
