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1-888-320-0424
DEVICE MAINTENANCE & TLC
Maintenance of your hearing aid is very important to make sure you get
the most benefit for many years to come. We highly recommend you
follow these tips to keep your system clean and working properly.
THE EAR TIPS
Your ear tips have a filter that collects wax in order to prevent damage
to the speaker. We highly recommended that you clean and replace these
ear tips regularly so that you can continue to enjoy the best possible audio
experience. Replacement ear tips are available for purchase through
ListenClear and we recommend that you always keep spares just as you do
with your spare batteries. Call Customer Service today to order additional
tips. 888-320-0424 (Monday – Friday, 8:45am – 7:00pm EST).
Be sure to inspect your device’s ear tips often and make sure they are not
swollen or discolored and free of tears, cuts or other damage. If you see
any damage to the tips, remove and replace it immediately, as a damaged
tip could possibly come off in your ear. If a tip is lost in your ear, do not be
alarmed, simply contact your physician for immediate removal.
EVEN YOUR HEARING DEVICE NEEDS REST
At night:
Open the battery door, remove the battery and place your device
in its protective case. By leaving the battery door and case open, you allow
any moisture in the device to evaporate and help keep it in optimal shape.
Tip: If a replacement ear tip is not immediately available, your current tip can
be cleaned. Simply remove it from the speaker assembly and soak in warm
soapy water for about 10 minutes. Then, rinse and allow to fully dry before
reconnecting it to the speaker. Tips should be cleaned once a week for optimal
sound performance. We recommend contacting ListenClear Customer Service for
genuine replacement accessories.
Warning: Do not use alcohol or other solvents to clean your device as
these can cause damage.
