Rev: 09.09.20
Page 2
FR
IN-WALL
®
SLIDE-OUT TROUBLESHOOTING
Low Voltage
The Slide-out Controller is capable of operating the room with as little as 8 volts. But at these lower voltages
the amperage requirement is greater. Check voltage at the controller. If voltage is lower than 11 volts, it is
recommended that the battery be placed on a charger until it is fully charged. It may be possible to "jump"
the unit battery temporarily to extend or retract the room. Consult the unit manufacturer’s owner’s manual
on the procedure for "jumping" or charging the battery.
Only One Side Moving
The In-Wall® Slide-out System has a separate motor to operate each side of the room. Does only one side of
the room move a short distance (2 to 4 inches) and stop?
Q.
Will non-moving side move with help?
A.
If only one side of the room is moving, then with someone’s assistance, press the switch to extend or
retract the room while pushing the non-moving side in the appropriate direction. On larger rooms it may be
necessary to have two or more people pushing the room.
Q.
Can non-moving side be moved manually?
A.
Try to push the non-moving side in and out. If a motor shaft has broken, it may be possible to move that
side of the room several inches by hand. Larger rooms may require several people to push.
Q.
With motor disengaged can room be moved?
A.
Disengage motor. After disengaging the motor, attempt to move the room by hand. On larger rooms
more than one person may be required to move the room.
Debris
Check all gear racks on the side of the room for debris. Check for obstructions, such as wiper seals caught in
floor or v-rollers.
Status LEDs
Find the slide controller. When the room slide extend/retract switch is actuated, do the status LEDs light up?
Check this in both the extend and retract modes. If the LEDs do not light up, or only light in one direction,
then unplug and re-plug the extend and retract wire connection on the board. If the problem persists, the
LEDs still do not light up in both directions, then the switch or the wiring between the switch and the room
is defective.
Power And Ground Connections
Make sure connections are clean, tight, and free of corrosion.
Never "jump" or charge the battery from the power connections on the In-Wall® controller. Always
do this at the battery. Failure to do so could result in serious injury.
