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9
574-537-8900
Rev: 06.08.20
Hotspot
™
OEM Prepped
Installation and Owner’s Manual
(For Aftermarket Applications)
CCD-0002226
LED Indicator Light Troubleshooting Chart
Troubleshooting
Most problems with the Hotspot
™
can be diagnosed by
checking the indicator lights located on the top of the
cellular gateway.
A B C D
E F G H
Letter Description LED Color
What’s Happening?
Why?
What Should be done?
A
Power
Red
Hotspot
™
Gateway
is powered.
No Problems.
N/A
Off
Hotspot
™
Gateway is
NOT
powered.
Hotspot
™
Gateway is
NOT
powered.
Check the power source and
power connections.
B
Cell
Blue
Slow blink is searching/
connecting, faster blink
is activity.
No Problems.
N/A
Off
No cell connection.
No cell connection.
Verify nano SIM card is active with your
provider and is inserted into the SIM
card adapter and SIM card slot correctly.
C
WiFi
Blue
Solid when AP is available,
blink on activity.
No Problems.
N/A
Off
No WiFi connection.
No WiFi connection.
Log into the router and verify that the
WiFi function is turned on.
D
WAN
Blue
Blink on activity.
No Problems.
N/A
Off
No WAN connection.
Not in use. Bad or no
Ethernet
cable connection.
Check Ethernet connection to router.
E-H
LAN
Blue
Blink on activity.
No Problems.
N/A
Off
No LAN connection.
Not in use. Bad or no
Ethernet
cable connection.
Check Ethernet connection to router.