The warranty period for LIPOWER power products
is 24 months
. In each case, the warranty period is
measured starting on the date of purchase by the
original. The sales receipt from the first consumer
purchase, or other reasonable documentary proof is
required in order to establish the start date of the
warranty period.
LIPOWER will replace (at LIPOWER's expense) any
LIPOWER product that fails to operate during the
applicable warranty period due to defect in workman-
ship or material. A replacement product assumes the
remaining warranty of the original product.
LIPOWER
warrants to the original consumer that
LIPOWER
products will be free from defects in work-
manship and material under normal consumer use
during the applicable warranty period identified in the
"Warranty Period' section below, subject to the exclu-
sions set forth below. This warranty statement sets
forth LIPOWER's total and exclusive warranty obliga-
tion.LIPOWER does not authorize any person or third-
party to sell our products for us or assume any other
responsibility in connection with them.
Warranty And Support
Limited Warranty
Warranty Period
Remedy
To obtain warranty service, please send an email to
.Our customer service
will address your issue within 24 hours.
a)any product that is misused, abused, modified,
damaged by accident, or used for anything other than
normal consumer use as authorized in LIPOWER's
current product literature.
b)any product purchased through an online auction
house.
c)attempted repair by anyone other than an autho-
rized facility.
d)LIPOWER's warranty does not apply to the
battery cell unless the battery cell is fully charged by
you within seven days after you purchase the product
and at least once every 3 - 4 months thereafter.
The warranty on LIPOWER's product is limited to the
original consumer and is not transferable to any
subsequent owner.
Limited to Original Consumer
Exclusions
LIPOWER's warranty does not apply to:
How to Receive Service
Q1. Can I take my LIPOWER on a plane?
Q3. Is the battery inside replaceable?
A: No, you can't. According to international air transport
standards, lithium ion (rechargeable) batteries are
limited to a rating of 100 watt hours (Wh) per battery
when you take an aircraft.
A: No, it is not replaceable.
Q4. Why the power station is sometimes unavailable when
the appliance is less than 1000W?
Q2. Can I charge my device while recharging the power
station at the same time?
A: Yes, but not recommended. Since it will hurt LIPOWER
MARS-1000 battery just like other rechargeable lithium
battery power devices on the market, and also make it
take much longer to full charge LIPOWER MARS-1000.
A: a. The power station is running low battery. If the LCD
display shows less than 20% capacity, it needs to be
charged in time.
b. The instantaneous starting power of your equipment
is larger than the peak power of the power station, or
the nominal power of the equipment is larger than the
actual power of the power station. It is recommended to
choose our larger capacity power station.
Q5. Why is there a sound while the power station is working?
Q7. How long will the MARS-1000 run my device?
A: This is the running sound of the built-in cooling fan. The
cooling fan can help dissipate heat to achieve a high
con version rate. It is normal to have a slight noise
during use.
A: Since there's would be some power loss while
charging. The working time can be calculated by:
Working time = 1100Wh * 0.85 / operating power of
your device. For example, 1100Wh battery should run a
60W mini fridge, it will be: 1100 * 0.85 / 60=15.5 hours.
Q8. Does the AC Outlets turn off automatically?
Q6. How often should the power station be charged if it is not
used for a long time?
A: To preserve the battery lifespan, we strongly recom-
mend to recharge it every 3-4 months if it is not used
for a long time.
A: Will not close automatically. When you finish using the
AC port, please turn off the AC button. to Avoid wasting
power.
