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Lip NURIT 3010, User Manual

The Lip NURIT 3010 is a versatile and reliable payment terminal that is perfect for small businesses. To get the most out of this device, be sure to download the User Manual for free from manualshive.com. This manual will provide you with all the information you need to operate the Lip NURIT 3010 efficiently.

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March 2001 

APREL Project No.:

    Consulting 

*

 Research 

* 

Training 

* 

Certification

 

Testing  Since 1981

FCC ID: O2SNURIT3010CT

Exhibit 9

User’s Manual

Summary of Contents for NURIT 3010

Page 1: ...March 2001 APREL Project No Consulting Research Training CertificationTesting Since 1981 FCC ID O2SNURIT3010CT Exhibit 9 User s Manual...

Page 2: ...082 32 001 NURIT 3010 User Manual 1 NURIT 3010 POS EDC TERMINAL USER MANUAL...

Page 3: ...reproduced transmitted transcribed stored in a retrieval system or translated to any language in any form by any means without the prior written permission of Lipman Copyright 1999 by Lipman Electroni...

Page 4: ...quipment into an outlet on a circuit different from that to which the receiver is connected Consult your dealer or an experienced technician for help FCC requirements The Federal Communications Commis...

Page 5: ...ed including interference that may cause undesired operation If this device equipment is used in a residential area it may cause unacceptable interference to radio and TV reception requiring the opera...

Page 6: ...e by anyone other than the Lipman USA Service Center or accredited service centers or damage that is attributable to acts of God Limits and Exclusions There are no express warranties except as listed...

Page 7: ...ORIZED DEALER OR SERVICE CENTER ONLY PRODUCTS SHIPPED TO OTHER LOCATIONS WILL BE RETURNED AT OWNERS EXPENSE CONTACT YOUR DEALER FOR THE CORRECT ADDRESS For your future reference SERIAL NO ____________...

Page 8: ...falls 6 Do not cover slots and openings of the unit for they are provided for ventilation and protection against overheating Never place the unit near radiators or in a place where proper ventilation...

Page 9: ...mote risk of electric shock from lightning 14 Never install telephone wiring during a lightning storm 15 Never install telephone jacks in wet locations unless the jack is specifically designed for wet...

Page 10: ...the most advanced electronic point of sale POS devices manufactured today This manual explains how to use the NURIT terminal To fully utilize the features of your terminal take some time to familiariz...

Page 11: ...2 001 d NURIT 3010 User Manual NOTE This publication could include technical or typo graphical errors Changes are periodically made to our publications these changes will be incorporated in future edi...

Page 12: ...efault Report 11 Current Report 12 History Report 14 Display Transaction 16 Last Receipt 17 Performance report 17 Report Setup MERCHANT PARAMS 20 Authorizations Transaction Types 20 Authorizations Car...

Page 13: ...Gateway 65 Suffix 65 Via Line Radio 66 DIAGNOSTICS 66 CHAPTER 3 BASIC TROUBLESHOOTING 67 NURIT seems to have no power 67 NO LINE appears on the display 67 Printer does not function properly 68 Card re...

Page 14: ...unctions available with the NURIT 3010 is explained Setting Time and Date If the time and date need to be adjusted in the NURIT 3010 it can be changed manually Please refer to page 39 for the correct...

Page 15: ...inal six digit approval code on the sale receipt and press ENTER 5 The terminal will print a receipt that reads RETURN on top Verify This function is used to ensure that a customer has adequate funds...

Page 16: ...splay APPROVED A receipt will print and read TICKET ONLY on top NOTE Since an authorization has already been obtained there is no need for the terminal to dial out for a second approval This is also d...

Page 17: ...pt Depending on how your terminal has been programmed the terminal may or may not dial for an approval Void a Forced Sale A void of a credit forced sale is done if the original forced sale was perform...

Page 18: ...UNT press ENTER until your terminal displays DEBIT SALE ACCOUNT 2 Swipe the debit card debit account numbers can NOT be keyed in manually It must be swiped 3 Key in the amount of the sale and press EN...

Page 19: ...be keyed in manually It must be swiped 4 Key in the amount of the return and press ENTER 5 The terminal will then prompt to enter the authorization from the original sale receipt Key in six digit code...

Page 20: ...ill print receipt ELECTRONIC BENEFITS TRANSFER EBT A special EBT card must be used to perform a sale or receive cash Follow these steps to process an EBT card 1 At CREDIT SALE ACCOUNT press ENTER unti...

Page 21: ...on to perform cash transactions Refer to Chapter 2 page 24 To perform a Cash Sale 1 At CREDIT SALE ACCOUNT press ENTER until your terminal displays CASH SALE AMOUNT 2 Key in the amount of the sale and...

Page 22: ...nt receipt with confirmation of activation NOTE Transaction types Void Sale Void Return Void Forced Return Forced and Verify are not applicable with Phone Card Activation Batching To perform a batch r...

Page 23: ...port will be generated Auto Close If a terminal is programmed for auto batch the host will close the batch automatically each night at a specific time and print a batch report However the report will...

Page 24: ...matically take you into the sub menu or you can use the RETURN and FORCED keys to scroll through the options and menus REPORTS The first menu in the NURIT 3010 is the Report Menu which generates six d...

Page 25: ...Press ENTER Terminal will print a defaulted current report Current Report Current report will print the terminal s daily transactions and can be customized with specific options This is where the Defa...

Page 26: ...eport will print a full copy of transaction 4 Totals Only will print daily totals only 5 When you have highlighted the type of current report press ENTER terminal will display CHOOSE EDC TYPE 1 ALL 2...

Page 27: ...totals from the last 30 days You can print a total report of several batches or you can print a report showing totals per batch To do so follow these steps 1 At MENU SCREEN 1 REPORTS press ENTER 2 Te...

Page 28: ...Terminal will display CHOOSE EDC TYPE 1 ALL 2 CREDIT 3 DEBIT Use the FORCED key to highlight desired selection and press ENTER 9 Terminal will display ENTER CARD TYPE 1 ALL 2 VISA 3 Master Card Use th...

Page 29: ...ports and press ENTER 2 Terminal will display REPORTS 1 Default Report 2 Current Report 3 History Report Using the FORCED key to highlight number 4 DISPLAY TRANS and press ENTER 3 Terminal will displa...

Page 30: ...opy of last transaction To print copy of last transaction 1 At MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 2 Press ENTER terminal will display REPORTS 1 Default Report 2 Current Report 3 Hist...

Page 31: ...Terminal will display CHOOSE EDC TYPE 1 CREDIT 2 DEBIT 3 EBT Highlight a selection by using the FORCED key and press ENTER 4 Terminal will display Reset perf Rprt ENTER Yes ESC No Terminal is prompti...

Page 32: ...hlight 1 Reports and press ENTER 2 Terminal will display REPORTS 1 Default Report 2 Current Report 3 History Report 4 Display Transaction Using the FORCED key scroll down to number 7 REPORT SETUP and...

Page 33: ...such as Sales Returns Voids etc to be turned off or on At CREDIT SALE ACCOUNT press MENU ESC 1 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 4 Host Params 2 Press 2 Termin...

Page 34: ...t an option and press ENTER 9 Terminal will display CREDIT FORCED 1 Disabled transaction is disabled and can not be performed 2 Always Enabled transaction is always enabled 3 Manager Only transaction...

Page 35: ...splay MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header 4 Press ENTER Terminal will display 1 TRANS TYPES 2 CARD TYPES 5 Press 2 Terminal will display Technic Card or ESC for Password 6...

Page 36: ...nal will always return to this prompt after every selection 10 Scroll to next card type and follow same procedure When finished making all changes press MENU ESC three times Terminal will return to CR...

Page 37: ...nables access to the Menu 2 Batch disables or enables access to process a batch 3 Secure Card prompts for last 4 digits or all digits after swiping the card 5 Press ENTER Terminal will display Menu 1...

Page 38: ...to highlight number 2 SECURITY LEVEL and press ENTER 3 Press ENTER Terminal will display SECURITY SWITCH 1 Menu 2 Batch 3 Secure Card Use the FORCED key to highlight number 2 BATCH and press ENTER 4 T...

Page 39: ...t number 2 SECURITY LEVEL and press ENTER 3 Press ENTER Terminal will display SECURITY SWITCH 1 Menu 2 Batch 3 Secure Card Use the FORCED key to highlight number 3 Secure Card and press ENTER 4 Termin...

Page 40: ...EN 1 Reports 2 Merch Params 3 Merch Options 3 Press 2 Terminal will display MERCHANT PARAMS 1 Authorizations 2 Security Level 3 Edit Header Use the FORCED key to highlight number 2 SECURITY LEVEL and...

Page 41: ...o set a security level for the PRINT ACCOUNT 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 2 Terminal will display MERCHA...

Page 42: ...gits on both receipt and reports 6 Press MENU ESC three times to return to CREDIT SALE ACCOUNT Edit Header Trailer The receipt header and trailer can be changed manually through the terminal A specifi...

Page 43: ...FORCED keys to move up and down 6 Use the ALPHA COPY key to change to alphanumeric characters 7 When all changes are completed press ENTER and then press MENU ESC two times to return to CREDIT SALE AC...

Page 44: ...s and press ENTER to make your selection Surcharge Rate This will allow a merchant to add a surcharge rate to a debit transaction To add a surcharge rate 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Term...

Page 45: ...CREDIT SALE ACCOUNT Set Batch Time This option will allow the batch time in the terminal to be set for a specific time This will print a batch report and will not actually dial to batch To change the...

Page 46: ...invoice number or both This option can be used for both retail and restaurant applications To turn this option on or off 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 R...

Page 47: ...for a Tab and it can be changed 6 Then press MENU ESC twice to exit menu Site ID This option is used mainly for programming purposes it allows customer service to view or change the terminal number M...

Page 48: ...ll display PAPER TYPE 1 Single Ply 2 Double Ply 3 Customized 5 Scroll through options using the FORCED key and press ENTER to make selection 6 Press the MENU ESC key two times to exit the menu No Pape...

Page 49: ...If password is unknown call customer service 7 Once password is entered terminal will display NO PAPER MODE 1 YES disables the printer 2 NO enables the printer 8 Press ENTER to make your selection Ter...

Page 50: ...to exit menu Operation Mode This option allows the terminal to be set at two different modes Normal or Demo Demo mode for training Normal mode for live transactions If the terminal is set in Demo mod...

Page 51: ...re You Sure Enter Yes ESC No 8 Press ENTER and then MENU ESC twice to exit menu Battery Saver This menu gives several options for the battery Available in the NURIT To select an option 1 At CREDIT SAL...

Page 52: ...y on Use the FORCED key to highlight an option and press ENTER Then press MENU ESC twice to exit menu Prints Disclaimer This option will print the following statement at the end of a credit card trans...

Page 53: ...Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 3 Terminal will display MERCH OPTIONS 1 Paper Type 2 No Paper Mode 3 Buzzer Set 4 Use the FORCED key to scroll highli...

Page 54: ...er Type 2 No Paper Mode 3 Buzzer Set Use the FORCED key to scroll to 8 Set Halo and press ENTER 4 Terminal will display Manager Card or ESC for Password 5 Press MENU ESC Terminal will display ENTER PA...

Page 55: ...etup This option will print a setup report It will show all the options that have been turned on for the terminal To print this report 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display M...

Page 56: ...terminal IDs for your host processor To do so follow these steps 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 4 Terminal...

Page 57: ...splay Save Parameters ENTER Yes ESC No 9 Press ENTER and then MENU ESC three times to exit menu Host Phones This option allows the changing of authorization phone numbers and batch phone numbers for t...

Page 58: ...nal will display PHONE TYPE 1 Auth Phones 2 Batch Phones Use the FORCED key to highlight an options and press ENTER to make a selection 7 Press ENTER Terminal will display EDIT PHONE 1 Phone Number 1...

Page 59: ...2 Merch Params 3 Merch Options 3 Press 4 Terminal will display HOST PARAMS 1 Hosts Params 2 Hosts Phone 3 Prnt EDC Setup Use the FORCED key to scroll to 3 Prnt EDC Setup and press ENTER to print 4 Pre...

Page 60: ...ctions that can be changed manually however only a customer service representative should make changes on six of these functions Set Time and Date This allows the time and date to be changed if needed...

Page 61: ...allows the changing or viewing of the working key for the PIN pad access to this menu is not available without a PIN pad The only time a change should be made in this field is if instructed by custome...

Page 62: ...s is a field that should only be changed if instructed by customer service To do so follow these steps 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Par...

Page 63: ...by customer service To change the batch number 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 5 Terminal will display SYST...

Page 64: ...tabase This sub menu has two options Void Transaction and Clear Database Void transaction will void a transaction by transaction number and Clear Database will delete a batch and all its transactions...

Page 65: ...for Password 7 Press MENU ESC Terminal will display ENTER PASSWORD If password is unknown call customer service 8 Enter transaction number to be voided and press ENTER 9 Terminal will display 001 SL 1...

Page 66: ...Terminal will display EDIT DATABASE 1 Void Transact 2 Clear Database Use the FORCED key to highlight option 2 Clear Database and press ENTER 5 Terminal will display CHOOSE EDC TYPE 1 ALL 2 CREDIT 3 D...

Page 67: ...y only ALWAYS will prompt for zip code and street address on swiped and manual entries 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Parms 3 Merch Optio...

Page 68: ...terminal will print a tip line PRINT PERCENT will add a percentage of the transaction amount for the tip A percentage needs to be programmed 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will di...

Page 69: ...ling after entering the dollar amount The goal behind pre dial is to save transaction time To turn on pre dial 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 M...

Page 70: ...u gives option to encrypt terminal manually for the internal PIN Pad To encrypt 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 P...

Page 71: ...ress 5 Terminal will display SYSTEM OPTIONS 1 Set Time Date 2 Merch Params 3 Merch Options Use the FORCED key to scroll to 9 PIN Pad Configuration and press ENTER 4 Terminal will display Technic Card...

Page 72: ...uld be a six or greater to obtain good reception and base station will always differ depending on location To check radio signal 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SC...

Page 73: ...DIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options Use the FORCED key to scroll to 6 RADIO TEST and press ENTER 3 Terminal will display RADIO...

Page 74: ...IO TEST and press ENTER 3 Terminal will display RADIO TESTS 1 Radio RSSI 2 Host Radio Ad 3 Radio Info Use the FORCED key to scroll to 4 BATTERY TEST and press ENTER 4 Terminal will display AC POWER OK...

Page 75: ...amount of retries 1 At CREDIT SALE ACCOUNT press MENU ESC 2 Terminal will display MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options Use the FORCED to scroll to 8 COMM MENU and press ENTER 3 Termina...

Page 76: ...NU SCREEN 1 Reports 2 Merch Params 3 Merch Options Use the FORCED to scroll to 8 COMM MENU and press ENTER 3 Terminal will display COMM MENU 1 Min retries 2 DIAL TONE 3 Exchange pref Use the FORCED ke...

Page 77: ...h Options Use the FORCED to scroll to 8 COMM MENU and press ENTER 3 Terminal will display COMM MENU 1 Min retries 2 DIAL TONE 3 Exchange pref Use the FORCED to scroll to 3 Exchange pref and press ENTE...

Page 78: ...isplay MENU SCREEN 1 Reports 2 Merch Params 3 Merch Options 3 Press 8 Terminal will display COMM MENU 1 Min Retries 2 DIAL TONE 3 Exchange pref Use the FORCED key to scroll to 5 SUFFIX and press ENTER...

Page 79: ...Merch Options Use the FORCED to scroll to 6 VIA LINE RADIO and press ENTER 3 Terminal will display LINE RADIO 1 Both 2 Line Only Use the FORCED key to highlight an option and press ENTER 4 Then press...

Page 80: ...re the AC adapter is fully plugged into the wall outlet and that its barrel connector mates properly with the terminal s PWR jack If using the NURIT 3010 try pressing ON STANDBY on the keypad If using...

Page 81: ...ctor in the printer mechanism is not blocked by a torn piece of paper Card reader not working Make sure that card has been swiped so that its magnetic strip is facing downward and to the right side of...

Page 82: ...e card option activated If a credit or debit card is swiped at the phone card prompt the terminal will automatically switch to the credit or debit card prompt respectively This phone card option is ho...

Page 83: ...splayed here ENTER YES CLR NO 3 If using PIN pad have customer press ENTER on the PIN pad Terminal will display CLERK NO This will be host specific 4 If you press CLR terminal will display ENTER AMOUN...

Page 84: ...TYPE 1 Condensed Rport 2 Short Report 3 Journal Report 4 Press ENTER Terminal will display CHOOSE EDC TYPE 1 ALL 2 CREDIT 3 DEBIT 4 EBT 5 Use the FORCED to scroll to 7 GENERIC and press ENTER 6 Termin...

Page 85: ...082 32 001 72 NURIT 3010 User Manual T h i s P a g e L e f t B l a n k I n t e n t i o n a l l y...

Page 86: ...Setup Report Gives option to print Visa MC separately or together Default 2 Merchant Params 1 Authorization Enables or disables different transaction card types 2 Security Level Sets security levels...

Page 87: ...mm 00 2 Edit PIN Key Edit host processor working key 3 Sel Mstr Key Change Master Key location 4 Set batch No Change Batch Number 5 Edit Database Void transaction clear database for selected EDC type...

Page 88: ...lse or tone DTMF dialing 3 Exchange Prefix Sets an exchange prefix before phone number 4 Gateway Not Available 5 Suffix Sets a suffix after the phone number 6 Via Line Radio NURIT Enables both radio p...

Page 89: ...082 32 001 76 NURIT 3010 User Manual...

Page 90: ...he paper backward through the printer mechanism This may damage the printer and void your product warranty Inserting a New Paper Roll 1 Unroll the new paper roll so that the imprinted side of the pape...

Page 91: ...and lower the paper roll into the spindle slots on each side of the paper compartment 6 Replace the paper cover by first inserting the tabs on each side of the cover into their designated slots on ea...

Page 92: ...082 32 001 NURIT 3010 User Manual 79 T h i s P a g e L e f t B l a n k I n t e n t i o n a l l y...

Page 93: ......

Page 94: ...scow RUSSIA Tel 7 095 2905852 Fax 7 095 2914474 E mail lipman msk g23 relcom ru CHINA BBM LTD Hua Ying Tower D 405 A14 Fuxing Rd Haidian District Beijing P R CHINA 100036 Tel 86 10 63969635 Fax 86 10...

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