LinQTab LQ8, User Manual

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Step 6: Clear the app's data
When you clear an app's data, any information you have saved in the app is lost. Use the
following steps to clear the unresponsive app's data:

On the Home screen, touch the All apps icon, and then touch the Settings
icon.

In the Device section, touch Apps.

In the Running apps list, locate the unresponsive app. Touch the app to view the App
info page.

Touch Clear data
If the app is now responding, you are done. If the app is still not responding, continue to the
next troubleshooting step.
Step 7: Uninstall apps or updates
If the unresponsive app is a system app that cannot be uninstalled, use the following steps to
uninstall the most recent app updates. If the app is not a system app, use the following steps
to uninstall the unresponsive app from your tablet:

On the Home screen, touch the All apps icon, and then touch the Settings icon.

In the Device section, touch Apps

In the Running apps list, locate the unresponsive app. Touch the app to view the App
info page.

Touch Uninstall updates or Uninstall

Touch OK to confirm.
If this solved the problem, you are done. If the app is still not responding, continue to the
next troubleshooting step.
Step 8: Perform a factory reset
If the previous steps did not fix the problem, perform a factory reset on the tablet. All apps
are uninstalled, and all data is wiped from the device during a factory reset. Refer to the HP
support document Performing a Factory Reset on your LinQTab Tablet for instructions.