Linksys XAC-Series XAC1900, User Manual

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Linksys XAC-Series
9
Troubleshooting Linksys XAC-Series
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This chapter can help you solve common setup issues and connect to the
Internet You can find more help from our award-winning customer support at
linksys.com/support .
Your router was not successfully set up
If Linksys Smart Wi-Fi did not complete setup, try the following:
Press and hold the Reset button with a paperclip or pin until the LED starts
blinking )about 10 seconds( Install the router again
• Temporarily disable your computer’s firewall )see the security software’s
instructions for help(, and install the router again
•
If you have another computer, use that computer to install the router
again
Windows XP Service Pack update
On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3 If the
currently installed Service Pack is older than version 3, you need to download
and install Service Pack 3
TIP
To temporarily connect to the Internet and download the required
Service Pack, use the included Ethernet cable to connect your
computer directly to your modem
To install Service Pack 3:
1.
Connect to the Microsoft Update website )
update.microsoft.com/
windowsupdate
(
2. Follow the instructions on the website or contact Microsoft if you need
further help
3.
After downloading and installing Service Pack 3, install the router again
Troubleshooting