WRT 1900AC
| Troubleshooting
10
Troubleshooting
Your Router’s Appearance May Vary
This chapter can help you solve common setup issues and connect to the Internet. You
can find more help from our award-winning customer support at
linksys.com/support
.
yoUR RoUTER WAS noT SUCCESSFULLy SET UP
if Linksys Smart Wi-Fi did not Complete The Setup:
• Using a paperclip or pin, press and hold the Reset button until the LED starts flashing
(about 10 seconds). Install the router again.
• If that doesn’t work, temporarily disable your computer’s firewall (see the security
software’s instructions for help). Install the router again.
• If you still haven’t set up the router, find another computer, and use that computer to
install the router again.
WindoWS XP SERviCE PACk UPdATE
On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3 in order
to work. If the currently installed Service Pack is older than version 3, you need to
download and install Service Pack 3.
Tip:
To temporarily connect to the Internet and download the required Service Pack,
you can use the included Ethernet cable to connect your computer directly to
your modem.
To install Service Pack 3:
1. Connect to the Microsoft Update website (update.microsoft.com/windowsupdate).
2. Follow the instructions on the website or contact Microsoft if you need
further help.
3. After downloading and installing Service Pack 3, install the router again.
