15
•
If your Internet service is DSL, make sure that the DSL phone line is connected to the modem’s
DSL port.
•
If your computer was previously connected to your modem with a USB cable, disconnect the
USB cable.
•
Install the router again.
Cannot access your Velop
message
To access your Velop, you must be connected to your own network. If you currently have wireless
Internet access, the problem may be that you have accidentally connected to a different wireless
network.
To fix the problem on Windows computers, do the following*:
1.
On your Windows desktop, click on the wireless icon in the system tray. A list of available
networks will appear.
2.
Click your own network name. Click Connect. In the example below, the computer was
connected to another wireless network named wraith_5GHz. The wireless network name of the
Linksys Velop router, Damaged_Beez2.4 in this example, is shown selected.
3.
If you are prompted to enter a network security key, type your password (security key) into the
network
security key
field. Click
OK
.
