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RA-2400

REMOTE ACCESS
SOFTWARE PROGRAM

REFERENCE GUIDE

Reference Manual for Programming the
PERS-2400 Personal Emergency Reporting System

WRITER’S NOTE:

This publication could contain technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. Linear
may make improvements and/or changes in the product(s) and/or
software described in this publication at any time.

MS-DOS®, Windows

, WindowsNT

, Windows95

, Windows98

,

WindowsME

, WindowsXP

, and Windows2000

are registered

trademarks of Microsoft Corporation.

Pentium® is a registered trademark of Intel Corporation.

IBM® is a registered trademark of International Business Machines
Corporation.

FOR TECHNICAL ASSISTANCE CALL:

Linear Technical Services: 1-800-421-1587

INSTR,RA-2400/PERS-2400,REF GUIDE

LINEAR P/N: 217163 D

INK: BLACK

MATERIAL: 20 LB. MEAD BOND

SIZE: 8.500" X 5.500"

SCALE: 1-1

Summary of Contents for REMOTE ACCESS SOFTWARE RA-2400

Page 1: ...on Linear may make improvements and or changes in the product s and or software described in this publication at any time MS DOS Windows WindowsNT Windows95 Windows98 WindowsME WindowsXP and Windows20...

Page 2: ...CONSOLE ALARMS 18 4 4 CONSOLE AUDIO 19 4 5 SENSORS 20 4 6 COMMUNICATOR MAIN 22 4 7 COMMUNICATOR ROUTING AND NUMBERS 23 4 8 COMMUNICATOR ENABLED REPORTS 24 4 9 COMMUNICATOR 4 BY 2 FORMAT 25 4 9 1 4 BY...

Page 3: ...EMERGENCY button to establish the connection Once the connection is made the Console will check if its remote access password matches the calling software s password If the passwords match access is g...

Page 4: ...software plus 18K available space for each Account Profile file CD drive Recommended System Pentium or better based personal computer with 16 Mb RAM or more Windows 95 98 NT ME XP 2000 operating syste...

Page 5: ...file Section 4 1 Enter customer information Section 4 2 Set the Console s alarm options Section 4 3 Set the Console s audio options Section 4 4 Enable the Console s communicator and choose a communica...

Page 6: ...s the directory and copies the program files onto your hard disk A Remote Access icon will be created on your desktop screen If you are performing a reinstallation or an update you will be prompted to...

Page 7: ...shown in the Modem Properties window Click on the DIAGNOSTICS tab The modem installed with the COM port highlighted should be shown Note the COM port information It is used when setting COM port in th...

Page 8: ...d find that entering data and navigating around the RA 2400 program dialog boxes is similar to most other Windows programs New users or users unfamiliar with running Windows applications should refer...

Page 9: ...of unit being programmed USER RESPONSE Select PERS 2400A V2 0 Press OK The RA 2400 program window will appear with a starter template called PERS 2400A V2 0 1 showing in the workspace This file can b...

Page 10: ...VE Saves the active Account Profile to the hard drive overwriting the existing P20 file SAVE AS Saves the active Account Profile while giving the option to change the name or location of the P20 file...

Page 11: ...ceive window Used for connecting to a Console to send or receive data or to turn the Console s activity timer on or off OPTIONS CHANGE PASSWORD Opens the Change Password window Used for changing or re...

Page 12: ...ches of the menu tree Clicking on the minus symbols collapses the menu tree branch Clicking on an item displays the data entry fields in the edit area or other information EDIT AREA Used for adding an...

Page 13: ...on local or remote dialing method tone or pulse and modem initialization string USER RESPONSE From the COMMUNICATIONS menu select SETUP to view the Communications Setup window See Sections 3 1 3 4 and...

Page 14: ...RPOSE To set how the modem s speaker functions before and during communications USER RESPONSE Select OFF to silence the modem s speaker at all times Select CARRIER to hear the modem connect and have t...

Page 15: ...red directly to the modem USER RESPONSE Select REMOTE DIALING if the Console is going to be accessed over the telephone line Select TONE or PULSE depending on the requirements for your telephone syste...

Page 16: ...m better with a custom initialization string USER RESPONSE Leave USE DEFAULT INITIALIZATION STRING option selected unless you are are having trouble connecting with your modem IF YOU ARE HAVING TROUBL...

Page 17: ...T CODES 30 Each installation requires an Account Profile While many items are the same in different Consoles reporting to the same Central Station some items account number customer information sensor...

Page 18: ...SE NEW Click on NEW icon on toolbar or select NEW from the FILE menu Select PERS 2400A V2 0 Click OK The new Account Profile will appear as a starter template called PERS 2400A V2 0 1 or 2 3 etc in th...

Page 19: ...stomers address in ADDRESS fields 1 2 3 Enter the customers telephone number s in PHONE fields 1 2 Enter the number of the telephone line that the Console is connected to in the CONSOLE PHONE field Th...

Page 20: ...ntral Station is complete does not effect the fire siren Enter the length of time in minutes for the fire siren to run in the FIRE ALARM SIREN TIME field ACTIVITY TIMER Click the arrow to show a list...

Page 21: ...y but 9 to extend the time 90 seconds TWO WAY DUPLEX The operator will be able to hear sound from the Console and will be able to talk through the Console s speaker The audio board will listen until t...

Page 22: ...location Also can be used to remove a sensor from the Console s memory FIRE Sensor will trigger the fire siren and report the fire code to the Central Station ACTIVITY RESET Sensor will reset the Acti...

Page 23: ...K FROM THIS BOX IF A MODEL DXT SENSORHASBEENPROGRAMMEDINTOTHIS SENSOR LOCATION or if you don t want supervision for that sensor This will keep the Console TROUBLE indicator from lighting due to missin...

Page 24: ...e with the RA 2400 program The default password is 987654 DO NOT FORGET THIS PASSWORD LOCAL OR REMOTE PROGRAMMING ACCESS TO THE PERS 2400 IS IMPOSSIBLE WITHOUT IT 15 SECOND DIALING DELAY Check this bo...

Page 25: ...before re trying Select TROUBLE REPORTS ONLY TO SUPERVISORY to have trouble reports routed to the supervisory number only NOTE This does not effect emergency reports which are all routed to the primar...

Page 26: ...ivity Timer is turned on or off Check AC POWER FAIL STATUS REPORTING if communication of loss and restoration of AC power is desired not supported in Versions 1 0 to 1 4 Click arrow on AUTOMATIC TEST...

Page 27: ...s not indicate which sensor caused the report POINT TO POINT REPORTING Point to Point reporting can send 40 report codes Each sensor zone has a unique ALARM code and TROUBLE code NOTE With either repo...

Page 28: ...ng must be selected see Section 4 9 for these codes to report USER RESPONSE ZONE CODES Enter a new two digit alarm code for any sensor zone that needs to be changed NOTE Entering a 0 for an alarm code...

Page 29: ...ng must be selected see Section 4 9 for these codes to report USER RESPONSE ZONE CODES Enter a new two digit trouble code for any sensor zone that needs to be changed NOTE Entering a 0 for a trouble c...

Page 30: ...ssed during an alarm The Automatic Test Report occurs every 1 7 or 30 days if the Automatic Test Report is enabled see Section 4 8 No AC and AC restoral reporting is not supported in Versions 1 0 to 1...

Page 31: ...ected see Section 4 9 for these codes to report USER RESPONSE 4 BY 2 GENERAL ALARM CODES Enter a new one or two digit report code for any general alarm code that needs to be changed NOTE Entering a 0...

Page 32: ...ALARM CODE EXTENDED CODE CONSOLE EMERGENCY E100 000 SENSOR EMERGENCY E101 0xx SENSOR FIRE E111 0xx CANCEL E406 000 SENSOR LOW BATTERY E384 0xx SENSOR STATUS TROUBLE E381 0xx CONSOLE LOW BATTERY E302...

Page 33: ...RA 2400 program The Account Profiles that you create exist only on your disk drive until they are copied to a Console The Send Receive window controls all external communications for the RA 2400 softw...

Page 34: ...Account Profile into the workspace From the COMMUNICATIONS menu choose SEND RECEIVE or click on the SEND RECEIVE button on the toolbar NOTE If you are opening a template created by RA 2400 Versions 1...

Page 35: ...lready entered in the profile see Section 2 4 USER RESPONSE CHOOSE AN ACCOUNT Click on the desired Account Profile for the Console that is going to be programmed The installation telephone number and...

Page 36: ...the sensors used in the system be entered into the Console s memory This will prevent having to connect to the Console again after programming if modification of the sensor options is required BEFORE...

Page 37: ...elephone line Click the CONNECT button The Communications Status area will show the progress of the connection WAIT FOR THE CONNECTION TO COMPLETE The RA 2400 will dial the number once wait for a few...

Page 38: ...eviously learned sensor information unchanged If this is a new Account Profile its OK to receive the Console data into the new profile USER RESPONSE SENDING Click the SEND DATA TO CONSOLE button The C...

Page 39: ...ut of the way before editing the Account Profile There is a time limit to the connection The Console will automatically disconnect after three minutes of inactivity ACTIVITY TIMER The Console s Activi...

Page 40: ...click SAVE If the active Account Profile already has a custom file name it will be saved with the same name NOTE If more than one Account Profile template is open and has been changed additional SAVE...

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