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Global user access

Global users access the SC5-IP using a viewer and a network/internet link. There 
are two types of viewer: a standalone VNC viewer or a VNC Java application 
used within a standard web browser.

Select the required viewer

LOCAL

USER

GLOBAL USER

OR

IP

COMPUTER

SYSTEM

CAM

WEB

BROWSER

LAN/TCP/IP

-IP

KVM Switch

CONNECTION PERFECTION

LOC REM VNC 100 LNK PWR

Summary of Contents for SC5-IP

Page 1: ...LAN TCP IP IP KVM Switch CONNECTION PERFECTION LOC REM VNC 100 LNK PWR SC5 IP User Guide...

Page 2: ...ssing computers in a cascade 15 Using cascaded computers 15 Multiple video head connections 16 Remote switching control 17 Configuration Overall initial configuration 18 Initial configuration 19 Main...

Page 3: ...42 Access mode shared private 42 Controls 43 If you need to enter a port number 47 Viewer encryption settings 47 Supported web browsers 47 Further information Troubleshooting 48 Getting assistance 48...

Page 4: ...s 77 Net masks the binary explanation 78 Calculating the mask for IP access control 79 Ports 80 Security issues with ports 80 Appendix 7 Cable and connector specifications 81 Multi head synchronisatio...

Page 5: ...systems Up to four global users can share access to a computer from anywhere via an IP network internet connection using a Real VNC client application Each SC5 IP is even able to provide the VNC appl...

Page 6: ...d mouse plus a video monitor to these connectors These allow you to perform the initial configuration of the SC5 IP Additionally you can use these to locally control the connected computer s Computer...

Page 7: ...ck Part number 39353 USB Connectors Analog video and USB keyboard mouse Part number 39352 USB with audio Connectors Analog video USB keyboard mouse and 3 5mm audio jack Part number 39354 Sun with audi...

Page 8: ...ts plus four screws extend the size of the SC5 IP so that it fills the full width of a 1U rack slot INDOOR USE ONLY 2 1 6 5 ECTIONS 5V 2 0A 16 15 14 13 OPTIONS INDOOR USE ONLY 5V 2 0A 4 12 3 11 2 10 1...

Page 9: ...o achieve the required installation Global user page 10 Local user page 9 Power in page 12 Computer system via CAM page 11 Connections do not need to be carried out in the order given within this guid...

Page 10: ...connect the local user port 1 Position a suitable video monitor keyboard and mouse in the vicinity of the SC5 IP unit such that their cables will easily reach 2 Attach the video monitor keyboard and...

Page 11: ...ase refer to Networking issues within the Configuration chapter for more details IMPORTANT When an SC5 IP is accessible from the public Internet or dial up connection you must ensure that sufficient s...

Page 12: ...5e or 6 cabling between the computer system and the SC5 IP unit The maximum length of the cable is 10 m 32 feet 4 Attach the connector of the cable run to the socket of the CAM 5 At the other end of...

Page 13: ...upply generate heat when in operation and will become warm to the touch Do not enclose them or place them in locations where air cannot circulate to cool the equipment Do not operate the equipment in...

Page 14: ...at either level within that cascade tree Note It is not possible to cascade two SC5 IP units together because they do not have a Remote User Port on their front panels The lower units must always be t...

Page 15: ...ver connections within the cable The cascade link cables can be up to 10m 32 feet in length providing that the total length from the SC5 IP or SC5 to any CAM also does not exceed 10m The procedure giv...

Page 16: ...mputer marked in red requires a longer address 1203 as it is situated at cascade level 2 compared to the blue computer at the top level with its two digit port number The first time that you make a co...

Page 17: ...ial interface Consequently by linking the serial interfaces a master unit may be made to automatically switch one or more slave units as shown in the diagram Note You must ensure that all SC5 IP units...

Page 18: ...g device Note You must ensure that the SC5 IP unit has it Options serial ports set to Sync Units This setting together with the baud rate selection can be made either via the local or global user conf...

Page 19: ...rivileges 2 Create an ADMIN administration password All SC5 IP units have a fixed user account that cannot be deleted or renamed called ADMIN This user account is the only one that is able to make imp...

Page 20: ...spectively unless they clash with an existing setup within the network See Networking issues for more details Option port serial details These two items control the use of the OPTIONS port on the rear...

Page 21: ...instructions in this guide Security Note If the security option has been enabled you will be asked for a valid user name and password before the main menu can be displayed IMPORTANT When supplied SC5...

Page 22: ...ld background colour will remain red until sufficient characters have been entered to form a reasonably robust password 6 Once the password has been entered you can navigate away from the menu page an...

Page 23: ...ings 1 Remove power from the SC5 IP unit 2 Press and hold the reset button on the front panel requires paper clip or similar 3 Apply power and after a couple of seconds release the reset button The Ma...

Page 24: ...ges to be denied access to the SC5 IP If set incorrectly it is possible to exclude all network users and so this option provides an emergency recovery point To clear IP access control 1 From a local k...

Page 25: ...Configuration Lets you setup or alter the details concerning the OPTIONS serial port Host Configuration Allows you to configure user access and hot key switching for the connected host systems Logging...

Page 26: ...setting does not enforce encryption unless a viewer specifically requests it If a viewer has its Let server choose setting then an un encrypted link will be set up Prefer on This setting generally enf...

Page 27: ...rewall configurations For this reason the SC5 IP is designed to be intelligent flexible and secure With the minimum of effort it can reside either behind the firewall or alongside with its own separat...

Page 28: ...well as the IP address For instance if you set the HTTP port to 8000 and the IP address is 192 168 47 10 then browser users will need to enter http 192 168 47 10 8000 Note the single colon that separ...

Page 29: ...k configuration screen where the new IP address and network mask should be displayed DNS addressing As with any other network device you can arrange for your SC5 IP to be accessible using a name rathe...

Page 30: ...haracters By global configuration page Reserve the admin password for administration use only and use a non admin user profile for day to day access Use the latest Secure VNC viewer this has more in b...

Page 31: ...ocess 10 When ready click the Perform upgrade button The upgrade will take place and its progress will be shown on screen 11 When the upgrade is complete click the link Click here to reboot the unit i...

Page 32: ...user access via IP network link LOC REM VNC 100 LNK PWR The front panel indicators Indicators LOC Keyboard or mouse data are being received from the local console REM Keyboard or mouse data are being...

Page 33: ...umeral key and press the second repeat this procedure until all of the port address numerals have been entered then release and Note The numbers on your keyboard s numeric keypad are not valid use onl...

Page 34: ...ight buttons of a three button mouse Note The mouse switching option is usable only if the Mouse Switching option is enabled See Global preferences for more details At this point depending on the secu...

Page 35: ...mouse button Logging in and out The SC5 IP features a straightforward security system that helps to prevent unauthorised access to some or all connected computers If the security option has been sele...

Page 36: ...that indicates which computer port you are currently viewing The banner is usually displayed at the top of the screen using white lettering and transparent background You can Move the banner Change t...

Page 37: ...orange dot against a host entry indicates that an inconsistency relating specifically to cascaded hosts The problem can occur for two main reasons either A cascaded computer or multiple computers has...

Page 38: ...ternet link There are two types of viewer a standalone VNC viewer or a VNC Java application used within a standard web browser Select the required viewer LOCAL USER GLOBAL USER OR IP COMPUTER SYSTEM C...

Page 39: ...he Username entry is blanked out then only admin user account is currently defined and only a password is required Options button Provides a range of viewer and connection settings MORE Enter the SC5...

Page 40: ...be shown here Options button Provides a range of viewer and connection settings MORE 5 Make any necessary option encryption changes and click the OK button to proceed Depending on the options selected...

Page 41: ...reen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items The viewer window allows you to bump scroll only in full screen mode This mea...

Page 42: ...ts are listed by their entry number or alphabetically See Appendix 2 Host configuration for details about programming new hosts into the SC5 IP admin user status required Configure This option is disp...

Page 43: ...uto calibration ensure that the screen image is static no moving images and also try to remove any on screen displays generated by KVM switches such as host names or menus This is because they can aff...

Page 44: ...on escape sequences see Advanced unit configuration for details The single mouse mode does not require calibration Resync Mouse This option has the same effect as the button on the menu bar and re syn...

Page 45: ...ettings see next page Click to send the contents of the clipboard to the host Enable Sun Translation When enabled this mode translates certain keyboard sequences to represent the special keys that are...

Page 46: ...n to automatically determine the optimum settings for all items Note Before using the Calibrate All option if possible remove on screen display OSD elements generated by the SC5 IP such as a host name...

Page 47: ...m may exhibit temporary artifacts as the large image moves Tile Width and Height Determines the size of the sample areas into which the source video screen is divided for examination purposes Smaller...

Page 48: ...iewers and VNC viewers of level 4 0b5S or higher offer four encryption options The resulting actions of certain options depend upon how the SC5 IP to which you are connecting is configured Always on T...

Page 49: ...is not correctly responding to my mouse movements Recalibrate the mouse When doing so ensure that the host system does not have mouse cursor trails enabled and that the top left corner of the screen...

Page 50: ...uttons of a three button mouse If you are not already logged in do so now What to do if the ADMIN password has been forgotten 2 Press to display the Main Menu 3 Use the following keys and to highlight...

Page 51: ...e 3 Press to show the Main Menu 4 Select Functions and press Restore Standard Mouse This option is used to resume standard mouse operation if it has ceased to operate for instance if it has been conne...

Page 52: ...the colour of the reminder banner The Blue Trans Pink Trans and White Trans use a transparent background Screen Saver Settings Blank Moving Logo You can select the type of screen saver If you select B...

Page 53: ...overall system efficiency Mouse Switching Settings Enabled Disabled The computer channel can be switched using a three button mouse or IntelliMouse Pressing the central button or wheel button togethe...

Page 54: ...ss to all the connected computers and full administration rights With security enabled users are required to log in to the SC5 IP Each user is allocated access rights to computers by the system admini...

Page 55: ...le only to the Admin user the configuration section menu allows you to determine settings that relate directly to the global IP user aspects of the unit Unit Configuration IP admin password encryption...

Page 56: ...rhead of roughly 10 but is highly secure against third party intrusion Hardware Indicates the version of the internal circuitry Firmware Indicates the version of the internal software Keybd Layout Use...

Page 57: ...et Mask Also often called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between lo...

Page 58: ...RS232 serial OPTIONS port at the rear of the unit This is fixed at Sync Units Options Baud This option determines the speed of the RS232 serial OPTIONS port This setting is fixed at 19200 To get here...

Page 59: ...the admin user 2 Press hotkeys can change 3 Press to show the Main Menu 4 Select Configuration and press 5 Select Reset Configuration and press To reset the SC5 IP configuration 1 From a local or rem...

Page 60: ...ion to the SC5 IP unit and login as the admin user 2 Once logged in click the Configure button in the top right corner of the window Logged on users Indicates the current users irrespective of whether...

Page 61: ...haracters are permissible The user name can be between 1 and 16 characters in length Password Passwords are case sensitive and can include certain keyboard symbols The password can be between 1 and 16...

Page 62: ...ion imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion Advanced Unit Configuration Hardware Version Indicates the version of the electronic circuitr...

Page 63: ...the disabled option is selected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of th...

Page 64: ...1 and 12 The day d must be between 0 Sunday and 6 The week w must be between 1 and 5 week 1 is the first week in which day d occurs and week 5 specifies the last d day in the month The time fields spe...

Page 65: ...ed alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewh...

Page 66: ...are listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Cl...

Page 67: ...the RS232 serial OPTIONS port at the rear of the unit This option is fixed at Sync Units Baud Rate This option determines the speed of the RS232 serial OPTIONS port The other communication settings a...

Page 68: ...dow when you click the Host button Users Select the users that will be permitted to connect to this host Either enter to allow all users or a list of users separated by commas e g admin nigel preben s...

Page 69: ...oard 2 In a text application i e Word WordPad Notepad press Ctrl and V or right mouse click and Paste Date and time the event occurred Type of event user name and access method or remote IP address Cl...

Page 70: ...ddress of the LDAP server that holds the required directory service Host Port The standard port address for LDAP links is 389 and this should not need to be changed unless special circumstances exist...

Page 71: ...the most appropriate colour level for the speed of the connection to the SC5 IP Where the connection speed is slow or inconsistent there will be a necessary compromise between screen response and colo...

Page 72: ...and status section Rate limit mouse move events When ticked this feature reduces the mouse movement information that is sent to the SC5 IP and host system This is useful for slow connections and you w...

Page 73: ...ver the host system s screen resolution is altered IMPORTANT If you make any changes to the options given here and wish to retain them for successive connection sessions you must save the changes To d...

Page 74: ...e Width and Height settings in the adjacent fields A drop box to the right of the fields allows you to define the image size by percentage or by pixels as required Preserve Aspect Ratio When ticked ma...

Page 75: ...5 IP is fully reconfigured then it will need to issued with a new identity In this case the previous identity listed in this tab should be removed so that a new identity can be created on the next con...

Page 76: ...Ctrl Alt Send F8 Send Ctrl Alt Del Sends the selected keypress es to the SC5 IP and host computer This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh Scre...

Page 77: ...browsers Inputs View only ignore mouse keyboard When ticked the viewer will not send keyboard or mouse information to the SC5 IP or host computer Accept clipboard from server This feature is restrict...

Page 78: ...ddress section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you avoid dialling unnecessary numbers When...

Page 79: ...hat the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final resul...

Page 80: ...omes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 0100...

Page 81: ...r or web browser to make contact with your SC5 IP it is necessary for the firewall to allow communication through a particular numbered port to occur One specific function of firewalls is to restrict...

Page 82: ...ble MASTER end 9pin D type female SLAVE end 9pin D type female MASTER end 9pin D type female SLAVE1 end 9pin D type female Use this cable when two SC5 IP devices are being synchronised Use this cable...

Page 83: ...ings means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then...

Page 84: ...y system screens Half width screens can be expanded to normal width using the scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz vesa 640 x...

Page 85: ...ere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the SC5 IP yourself Warranty LINDY warrants that this product shall...

Page 86: ...s zur ck und f hrt sie einem geordneten Recycling entsprechend den gesetzlichen Vorgaben zu Bitte nehmen Sie hierzu Kontakt mit LINDY auf die Kontaktadressen finden Sie stets auf der LINDY Website www...

Page 87: ...HIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER INCLUDING...

Page 88: ...ween the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technicia...

Page 89: ...S31015 67451 MUNDOLSHEIM CEDEX France Email france lindy fr Tel 0 825 825 111 Fax 03 88 20 57 74 Italia LINDY Italia Srl Via Varesina 126 B 22079 Villa Guardia CO Italia Email italia lindy it Tel 031...

Page 90: ...ystem 11 global user 11 host computer 9 keyboard 9 local user 9 multiple video head 16 network port 10 power supply 12 Connector specifications 81 Control menus 40 Controls viewer options 43 D Date lo...

Page 91: ...6 setting IP access control 65 unit configuration 61 user accounts 60 Resync mouse 43 Router 27 Routing status 35 S Safety information 84 Saving configuration settings 22 Scaling VNC Viewer 73 Screen...

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