User Manual
English
Installation
1.
Connect the Video Capture Device to an available USB port on your computer, Please
note that you need at least a 5Gbps (USB 3.0) enabled port for 1080p 60Hz video
capture.
2.
The driver will be automatically installed without any user intervention as this is built in
to the operating system.
Please download drivers from www.lindy.co.uk for Windows 7 only.
3.
Connect your HDMI cable from the source to the input of the Video Capture Device.
To confirm correct installation please go to device manager or System Information if using
a Mac. Listed under Universal Serial Bus Controller will be a USB Composite Device, this
is the Video capture device and confirms installation.
Operation
The HDMI to USB 3.1 Video Capture Device does not come supplied with any software
to capture video. We recommend using a software package that suits your needs with
available documentation to help setup external video capture devices. This product has
been tested with Open Broadcaster Software, Wirecast, Adobe FMLE, Daum PotPlayer,
Skype and also the
Windows 10 “Camera” app.
Troubleshooting
The Video Capture Device has not been detected by the operating system
If you cannot see the device in your hardware manager then the operating system
has not made a connection to the device. Please check all connections and that
you have the latest drivers for your applicable USB host chipset.
Video Capture or playback has lost frames or has graphical glitches
Check your CPU load when capturing, if this is too high it will cause the above
problem. Please change your capture settings, specifically settings relating to the
resolution and compression.
No video can be seen even though the settings are correct
Check your source does not have any content protection like HDCP and also
double check the connections from your source to the video capture device.
Confirm that the installation has been successful.
Video resolution is low or you get a message about the USB port speed
You may have plugged the device in to a USB 2.0 port, please check that you are using a
USB 3.0 / 3.1 Gen 1 port that is capable of 5Gbps.
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