CONNECTED VEHICLE – FREQUENTLY ASKED QUESTIONS
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi network.
– Password error.
•
Enter the correct network password.
– Weak network signal.
•
Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal
is not obstructed.
– Multiple access points in range with the same SSID.
•
Use a unique name for your SSID. Do not use the default name unless it contains a
unique identifier, for example as part of the MAC address.
The Wi-Fi connection disconnects after
successful connection.
– Weak network signal.
•
Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal
is not obstructed.
I am close to a Wi-Fi hotspot but the network
signal strength is weak.
– Obstructed network signal.
•
If your vehicle has a heated windshield, position your vehicle so that the windshield
is not facing the Wi-Fi hotspot.
•
If your vehicle has metallic tinting on the windows but not on the windshield, position
your vehicle so that the windshield is facing the Wi-Fi hotspot or open the windows
that are facing the hotspot.
•
If your vehicle has metallic tinting on the windows and the windshield, open the
windows that are facing the hotspot.
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2022 Nautilus (CD9) Canada/United States of America, enUSA, Edition date: 202108, First-Printing
Connected Vehicle
Summary of Contents for NAUTILUS 2022
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