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Error codes 

 

There are numerous error codes identifying issues within the induction system.  These 
are primarily of use when reporting a fault to Lincat’s Service Department; however 
some errors can be cleared by turning the control to the ‘Off’ position, unplugging the 
appliance and then switching back on again. 

 

A reduction in performance during cooking may be attributed to a blocked or    restricted 
air filter, a confined location with insufficient airflow or a failed cooling fan. 

 

Error codes are shown on the display 

This list shows the standard error codes. As standard general TC (thermocouple) 
errors are “Er xx“  and cooking element specific errors E/x are displayed. 

 

Error code

 

Description

 

Possible cause of error

 

Remedy

 

Er  03  and 

continuous 

tone or 

 

 

continuous sensor activation; TC 

turn off after 10 sec 

Water or cookware on the 

glass over the touch 

control sensors 

Clean the control surface, 

remove objects on the 

sensors 

Er  20 

Flash memory – TC error 

µC-  defective 

Replace TC 

 

Er 22 

 

Button evaluation defective, UI 

shuts off after 3.5-7.5 sec 

 

Short or open circuit in the 

area of the button sensor 

 

Replace TC 

 

Er 31 

Incorrect configuration data or 

deviation between generator and 

TC 

New configuration of the 

induction generator 

required 

New configuration (Service 

menu) 

Er 36 

NTC value defective on TC; UI 

turns off 

Short or open circuit of 

NTC 

Replace TC 

 

Er 47 

 

Communication error between 

TC and induction 

No or erroneous LIN 

communication! (Slave 

does not answer to 

request of master) 

Connection cable not 

correctly plugged in or 

defective. 

U 400 

Continuous tone 

Power supply on inlet to high 

Incorrect connection of the 

cooktop 

Correct power supply 

connection 

E / 2 

Excess temperature of the 

induction element 

Overload of cooktop or 

empty boiled cookware 

Let system cool down. 

E / A 

Error on the power board 

Component failure 

Replace power board 

 

E / 6 

Error on power board or supply 

element 

No power supply of the 

power element or error on 

power board 

1. check wiring 

2. check filter board 

3. replace power board 

 

E / 8 

 

Incorrect fan speed 

 

Error on fan left or right 

Air exhaust blocked, 

e.g. by paper 

Replace Defective fan 

E / 9 

Defective temperature sensor on 

inductor 

 

Replace inductor 

Replace power board 

Summary of Contents for Phoenix PHER01

Page 1: ...GRAM FOR First Choice Group Blakeney Way Kingswood Lakeside Cannock Staffs WS11 8LD TEL 01543 577778 FAX 01543504141 Email enquires firstchoice cs co uk Web www firstchoice cs co uk Induction Oven Range Phoenix PHER01 ...

Page 2: ... PHER01 IS688 ECN 4178 Please make a note of your product details for future use Date Purchased _________________________ Model Number __________________________ Serial Number __________________________ Dealer _________________________________ _______________________________________ ...

Page 3: ...e 13 IMPORTANT INFORMATION Read these instructions carefully before using this product paying particular attention to all sections that carry warning symbols caution symbols and notices Ensure that these are understood at all times WARNING This symbol is used whenever there is a risk of personal injury CAUTION This symbol is used whenever there is a risk of damaging your Lincat product NOTE This s...

Page 4: ...clean the appliance before use During operation parts may become hot avoid accidental contact Disconnect this appliance before servicing maintenance or cleaning If the ceramic glass surface is cracked immediately disconnect the appliance from the supply Do not stand on the unit Surfaces are not to be used for storage The ceramic glass is very strong but do not slam pans down onto it and be careful...

Page 5: ...of this appliance The fixed wiring insulation must be protected by insulated sleeving having a temperature rating of at least 60oC Supply cords shall be oil resistant sheathed flexible cable not lighter than ordinary polychloroprene or equivalent elastomer sheathed cord code 60245 IEC 57 Do not block or restrict the inlet filters on the appliance Restricted airflow will result in reduced performan...

Page 6: ...Install this appliance on a level surface ensuring all vents are unobstructed Any partitions walls or furniture must be of non combustible material Minimum distances A 100mm B 1000mm see Fig 1 Fig 1 ...

Page 7: ...manufacturer of the pacemaker Induction cooking and pan selection Induction cooking produces heat directly in the base of the pan The system comprises a ceramic glass hob with an induction coil beneath it The coil generates an alternating magnetic field When a pan with a magnetic base is placed on the cooking zone eddy currents are produced in the base of the pan leading to the production of heat ...

Page 8: ...ttings Constantly variable power level settings are available via the rotary control knob There are a number on features available to you to enhance your appliances productivity The following symbols are displayed through the glass Melt Keep warm and Simmer functions Power level setting 1 9 Power boost function Automatic heat up control Control lock function Pan detection no pan present Residual h...

Page 9: ... to level 9 It may be boosted again providing the system internal temperatures are satisfactory Automatic heat up control AHC When activated the AHC will give maximum power level 9 to a coil for a pre set time before reducing to a lower power level set by the control To activate the control is turned anticlockwise from the Off position briefly whilst the A symbol illuminates the control is then tu...

Page 10: ...e switch off the hob via the control and do not rely on the pan detector Residual heat display When the temperature of the hob top exceeds 60oC after removal of a pan the H symbol displays indicating a hot surface Refer also to the error codes section Whilst the residual heat display is showing leaving the appliance connected to the power supply allows the cooling fans to continue to operate When ...

Page 11: ...uation defective UI shuts off after 3 5 7 5 sec Short or open circuit in the area of the button sensor Replace TC Er 31 Incorrect configuration data or deviation between generator and TC New configuration of the inductiongenerator required New configuration Service menu Er 36 NTC value defective on TC UI turns off Short or open circuit of NTC Replace TC Er 47 Communication error between TC and ind...

Page 12: ...air will rapidly escape CLEANING Your product has a manufacturer s warranty This requires you maintain and care for your product and follow maintenance instructions If you fail to maintain your unit or damage components Lincat may charge you for a warranty repair Please check the website for terms and conditions Isolate from the power supply and allow to cool Do not use a water jet or steam cleane...

Page 13: ...be cleaned in a dishwasher Do not operate the appliance without a filter being fitted otherwise dirt and grease could be drawn into the electronics impairing safe operation and invalidating the warranty All other servicing maintenance and component replacement on this appliance should be carried out by one of our recommended service engineers Please refer to the Service Help Desk number on the fin...

Page 14: ...not diminish your statutory or legal rights The guarantee does not cover Accidental damage misuse or use not in accordance with the manufacturer s instructions Consumable items such as filters glass bulbs slot toaster elements and door seals Damage due to incorrect installation modification unauthorised service work or damage due to scale food debris build up etc The manufacturer disclaims any lia...

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