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Page 33

Troubleshooting

Troubleshooting

Troubleshooting your 

Joy

 multi-user breast pump is designed for 

ease of use, effectiveness, and safety. Our high standards are the 
result of our certified lactation consultants’ experience with tens of 
thousands of mothers expressing milk for their infants. If you have 
any questions about the use or assembly of your 

Joy

 breast pump, 

see “Accessory Kit Setup and Assembly” on page 19

 and/or go to

 

limerickinc.com

 to make sure you have assembled the accessory kit 

properly.

Problem A: 

1) Pump not turning on and 2) no lights are on 

are both indications of a possible power adapter failure

Instruction:

1.  Ensure adapter power jack is inserted fully and doesn’t feel loose.

2.  Unplug the power adapter completely from the pump and wall 

outlet; inspect the cords for any signs of damage.

3.  Try plugging power adapter into another wall outlet.

4.  Call Limerick Customer Service.

Problem B: 

Not cycling; there is suction but no releases 

(indication of air leak in tubing kit or possible pump failure)

Instruction:

1.  Remove filter with all its tubing from pump entirely.

2.  Turn on and set both vacuum and cycle speed to 30 (thirty).

3.  Pump should be making a steady sound of pumping, but not a 

cycling on and off sound.

4.  Place finger over the small vacuum hole where the filter goes. 

(Make sure you get a good seal over small opening in white 

Summary of Contents for Joy

Page 1: ...Owners Manual ...

Page 2: ...ructions 1 Sanitize before use See page 8 2 Pump setup and assembly See page 19 3 Accessory kit setup and assembly See page 19 4 Using pump See page 23 5 Expressing milk See page 24 6 Storing milk See page 25 7 Accessory kit care and cleaning See page 31 8 Pump care and cleaning See page 30 This manual is also available at limerickinc com support Joy Owner s Manual 2019 ...

Page 3: ...it is not labeled sterile see page 10 5 for instructions on sanitizing the accessory kit Sanitizing the accessory kit needs to be done before the first time you use it After the first time you use the pump the accessory kit will only need a simple cleaning procedure found on page 31 ...

Page 4: ... pump 7 Accessory Kit Sanitizing 8 Before using the accessory kit for the first time 8 Disassemble the following parts as shown and boil them according to the instructions 9 Pump Setup and Assembly 11 Controls and Features 12 Cycle speed power knob 12 Vacuum strength knob 13 Secondary Features 14 Find your comfort settings 14 Recommended settings for first time use 14 Adjusting vacuum strength and...

Page 5: ...18 Accessory Kit Setup and Assembly 19 Double Pumping Setup 22 Expressing milk from both breasts 22 Single Pumping Setup 23 Expressing milk from one breast at a time 23 Expressing Your Milk 24 Preparing to express breast milk 24 Testing vacuum cycling and suction before Pumping 24 Expressing breast milk 25 Storing breast milk for term infants at home or away 25 Pumping Methods and Patterns 27 Doub...

Page 6: ...ter 30 Transportation Information 30 Accessory Care and Cleaning 31 After each use 31 Wash these parts 32 Don t wash these parts 32 Troubleshooting 33 Ordering Replacement Parts or Optional Accessories 36 Warranty 37 Register your pump at limerickinc com 37 Customer Service 38 ...

Page 7: ...o assure the power is disconnected 2 Do not use while bathing or showering 3 Do not place or drop motor unit pump or power supply into water or other liquid If either part falls into water unplug it from the wall then remove it from the water Do not use pump or power supply again the pump and power supply cannot be repaired after being in water 4 Do not store or use your breast pump where it can f...

Page 8: ...pump near children 13 On rare occasions the amount of suction may become strong enough to cause pain If that occurs immediately pull the filter 9 on page 15 off the pump s filter connector 5 and turn the pump off Should the cup remain stuck with suction to your breast after you have removed the filter and turned off the power insert your finger between the cup and your breast to break the seal 14 ...

Page 9: ...p if it s not working properly 6 Do not use outdoors or where pump could get wet 7 Keep the cord and all components away from heated surfaces 8 If the filter becomes plugged replace the filter Do not tamper with the filter See Caution on page 25 to prevent clogging 9 DO NOT ATTEMPT TO REPAIR Joy hospital grade electric breast pump There are no user serviceable parts inside 10 Your pump has a tempe...

Page 10: ...ply and storage container holders may be shared by two or more women For details see Multiple User Instructions on page 29 Power supply 8 Power cycle knob 1 Vacuum adjustment knob 2 Storage container holder slot 6 Storage container holder 7 Filter connector 5 ...

Page 11: ...this pump The use of other brands accessories will void the warranty x2 filter 9 x2 white tube 10 x1 Y connector 11 x2 storage container cap 20 x2 storage container cap insert 21 x1 tube clamp 19 x1 cleaning brush 22 x2 clear tubing 12 x2 tube connector 13 x2 storage container 18 x4 gasket 17 x2 siliconebreast cup 15 x2 breast cup assembly cap 14 x2 breast cup brace 16 x2 Breast cup assembly 23 pa...

Page 12: ... single pumping Specific instructions appear on page 22 and in the Expressing Milk section beginning on page 24 Multiple users The pump can be used by several women at different times For safety it s important that each woman have her own accessory kit with filter See page 29 for instructions Reasons to use a breast pump The intended use of the Joy multi user hospital grade breast pump is to expre...

Page 13: ...issouri 2016 Mosby Benefits of using Joy electric breast pump Establish and maintain milk production by emptying the breast if breast feeding is temporarily interrupted Increase milk production Continue to provide infant with breast milk when mother and infant are separated For a list of optional accessories and replacements parts see page 36 5 For a free catalog visit limerickinc com ...

Page 14: ...time you use the pump After the first time you use the pump the accessories will only need a simple cleaning procedure see page 31 5 DO NOT BOIL THESE PARTS The filter tubing connector clamp and Y connector do not need to be sanitized as air is all that flows through the parts The filter is designed to last the duration of your current breast feeding goals See Caution on page 25 to prevent cloggin...

Page 15: ...s 15 and breast cup braces 16 from the breast cup assembly caps 14 4 Place breast cup assembly 23 gaskets 17 and storage container 18 in a 4 5 quart pan 5 Fill pan with water to about one inch from the top of pan making sure all parts are covered with water 6 Place pan on stove and bring to boil 7 Boil for 2 5 minutes maximum Gasket 17 Flat side Ridge side Storage container 18 Silicone breast cup ...

Page 16: ...ps tears discoloration or deterioration In the event that damage to the device is observed please discontinue use until the parts have been replaced Dispose all waste products according to applicable regulations 11 Gasket 17 Flat side Ridge side Storage container 18 Silicone breast cup 15 Breast cup brace 16 Breast cup assembly cap 14 Breast cup assembly 23 parts 14 16 There is no need to take the...

Page 17: ...2 Insert the two storage container holders 6 into the storage container holder slots 7 on either side of the base of the pump 3 Connect the power supply cord 8 to the back of the pump and the wall outlet Insert this plug into the back of the pump 1 2 7 6 8 Insert this end into back of pump ...

Page 18: ... example of the suction rhythm cycle is when the soft silicone breast cup collapses around the areola dark area behind your nipple and releases This can be related to how many times your baby sucks per minute The slowest suction rhythm cycle is with a cycle speed of 1 one This provides the fewest compressions per minute A cycle speed of 30 thirty provides the greatest number of compressions per mi...

Page 19: ...tern and to adjust the suction strength vacuum to a comfortable setting Note that the vacuum setting will also affect the suction rhythm cycle Increasing the vacuum level will decrease the number of cycles per minute slow cycles Adjusting the cycle speed will not change the vacuum level Cycle speed is independent of vacuum strength When you begin to use Joy breast pump it s recommended that you us...

Page 20: ...e the vacuum favorite knob while pumping Once activated the display will show Loading Preset and the pump will gradually go to the saved settings The pump comes with a preset for cycle and vacuum at a setting of 30 thirty for both The preset settings can be changed while when pumping by setting to the desired settings by adjusting the knobs and then press and hold vacuum favorite knob for approxim...

Page 21: ...ns with the vacuum at a comfortable level for you To fine tune suction rhythm turn knob to the left to slow cycle speed Power off pump prior to removing the breast cups from breast WARNING In the event of a problem or malfunction it is possible to ex perience a higher than normal suction strength vacuum Should you feel pain immediately pull the filter part 9 in drawing below off the pump s filter ...

Page 22: ...om breast and place storage containers in storage container holders to prevent milk flowing into tubes Problem indication The pump is designed to check for fault conditions If a fault is detected the pump will stop and a message regarding the fault will appear on the display Only unplugging the pump will clear the message and allow the pump to reset not applicable for Vacuum Time Out Excess Temper...

Page 23: ... must have breast cup attached within 7 seconds of starting pump When encountering this problem manually restart the pump by turning the pump off and back on using the Cycle Power knob 1 See the illustration on page 11 If the problem persists contact Limerick as the pump may need to be returned for repair Other problems that may occur without a fault message Situation A If tubing becomes kinked or...

Page 24: ...e moisture accumulate in the tubing This is normal due to the difference in body temperature versus room temperature If this occurs after you have finished pumping remove the tubing from breast cup assembly caps let the tubing hang down and use Dry Mode See how to use Dry Mode on page 14 Situation C If suction feels weaker on one side see troubleshooting table Problem C on page 34 ...

Page 25: ... mothers If two or more women wish to share a pump each must purchase her own Accessory Kit with Filter For ordering information see page 36 5 Note Some parts may already be assembled when you purchase the pump Step 1 Insert gaskets 17 into breast cup assembly caps 14 The ridge on the outer edge of gasket should face outward towards storage container Step 2 Screw storage container 18 onto breast c...

Page 26: ...tach a white tube connector 13 to the other end of each of the long clear tubes 12 Note Once parts 10 13 shown on this page have been assembled you shouldn t have to take them apart again If milk gets into tubing remove filter rinse with cool water and then rinse with warm water Shake tubing to remove water droplets You may flush tubing with 70 rubbing alcohol to help dry tubing Hang over chair to...

Page 27: ...tach white silicone tube 10 to narrow end of filter 9 End of filter 9 must touch Y connector 11 inside tubing 10 If not tubing can kink and stop vacuum Step 7 Insert the wide end of the filter 9 into the filter connector 5 on the front of the pump 5 9 ...

Page 28: ...both breasts For the amount of time it takes to double pump see page 27 5 Place storage container in storage container holders on the sides of the pump until you are ready to express your milk Step 8 Attach white tube connectors 13 to the breast cup assembly caps 14 14 13 ...

Page 29: ...time For the amount of time it takes to single pump see page 27 5 Step 8 Open tube clamp 19 wide to slide the tube connector 13 and clear tubing 12 through one end of the filter assembly Then squeeze the tube clamp until it clicks closed to prevent the loss of vacuum 19 Slide Press 13 12 ...

Page 30: ...ck while pumping Or listen to your favorite music Massage compress or stroke your breast before and during pumping session Testing vacuum cycling and suction before Pumping Hold the two cups together as shown on our website and turn power on Observe soft cups collapse and then inflate in rhythmic motion If they only collapse there is an air leak Make sure the gaskets are inserted properly ridge sh...

Page 31: ...p settings rock the cradle or answer the phone 5 When finished pumping turn off pump then remove breast cups from breast Carefully set storage containers into holders 6 on page 4 to prevent tipping over and milk spilling into tubing Caution Turn off pump first before removing breast cups from breast Do not tip storage containers or allow them to overfill or milk will enter tubing and filter If thi...

Page 32: ...date time and infant s name if taking to daycare Use fresh milk whenever possible Freshly expressed milk is safe at room temperature 16 29 C 60 85 F for 4 hours 6 8 hours is acceptable under very clean conditions Refrigerate milk if going to use in the near future Milk is good in the refrigerator for 4 days when kept at 4 C 39 2 F Freeze milk immediately if not going to be used or shipped within 4...

Page 33: ...ping see Single Pumping Setup on page 23 1 If the infant has suckled on one breast or one breast does not need pumping for some other reason milk may be expressed from the second breast continuously which takes approximately 15 20 minutes 2 If both breasts are to be pumped express milk from one breast at a time switching sides as indicated below This method takes approximately 30 minutes Pump firs...

Page 34: ...Page 28 Pumping Methods and Patterns Caution Do not allow storage containers to overfill If overfilled milk can enter the tubing and filter In that case filter and tubing must be replaced see page 30 5 ...

Page 35: ... designed to be used by one person only EACH WOMAN MUST HAVE HER OWN ACCESSORY KIT WITH FlLTER pictured below Contact your retail merchant or Limerick Inc to purchase additional accessory kits with filters See page 36 for contact information Instructions for changing the filter and for cleaning the pump between users are on the following page DO NOT SHARE THESE PARTS Filter 9 White tube 10 Y conne...

Page 36: ...lter gets wet How to change the filter 1 Remove filter 9 from filter connector 5 on the pump and from white silicone tube 10 2 Press short white silicone tube 10 onto narrow end of new filter 9 The end of the filter and Y connector 11 should be touching If they do not touch the tubing could kink and stop the vacuum 3 Insert large end of new filter 9 into filter connector 5 Note The filter is desig...

Page 37: ... residue 4 Wash breast cup assembly 23 and storage container gaskets 17 in hot soapy water Breast cups are dishwasher safe We recommend washing by hand or using the steam sanitizing bags to avoid soap residue from dishwasher 5 Use cleaning brush 22 to clean inside lid of cap 14 6 Rinse in hot water 7 Place parts on a clean towel and let air dry Cover after dry 8 If milk spills on outside of tubing...

Page 38: ...amp lightly soaped cloth If milk gets inside see instructions on page 20 The filter tubing connector clamp and Y connector do not need to be cleaned as air is all that flows through these parts Filter 9 White tube 10 Y connector 11 Clear tubing 12 Tube connector 13 Silicone breast cup 15 Breast cup brace 16 Breast cup Assembly cap 14 Storage container 18 Gasket 17 Breast cup assembly 23 parts 14 1...

Page 39: ...dications of a possible power adapter failure Instruction 1 Ensure adapter power jack is inserted fully and doesn t feel loose 2 Unplug the power adapter completely from the pump and wall outlet inspect the cords for any signs of damage 3 Try plugging power adapter into another wall outlet 4 Call Limerick Customer Service Problem B Not cycling there is suction but no releases indication of air lea...

Page 40: ...Ensure that the gaskets are seated well outer ridge on gasket should be facing you as you place into breast cup assembly cap 12 Screw the storage container back onto the breast cup assembly cap Don t over tighten 13 Connect the tubes back onto the breast cup assembly 14 Turn pump on place both of the breast cups onto a hard smooth surface such as a tabletop 15 Both breast cups should be compressin...

Page 41: ...suddenly stops check outlet plug to be sure it s securely plugged into the electrical outlet Also check to be sure the plug is inserted properly into the back of the pump and make sure the extension cord is tightly plugged into the transformer For other difficulties contact Limerick Inc for assistance You may also try calling the location where you obtained your breast feeding product Before use v...

Page 42: ... replacement parts or a catalog go to limerickinc com or call 1 818 566 3060 To identify parts see page 4 5 Filter with tubing Breast cup assembly Cleaning brush Storage container Clamp for single pumping Power supply Colostrum collector Rechargeable battery pack Hands free system Car adapter Executive travel kit ...

Page 43: ...harge for such replacement parts or labor Purchaser shall bear all expense for returning these products to Limerick This warranty does not apply to any product which has been subjected to misuse abuse or alteration Before you make a claim under this warranty it may save time and expense to call Limerick s Customer Service toll free 1 818 566 3060 If you wish to make a claim under this warranty fir...

Page 44: ...Page 38 Customer Service Customer Service Limerick Inc 2150 N Glenoaks Blvd Burbank CA 91504 Available by phone 8 30 AM 5 00 PM PST 1 818 566 3060 limerickinc com support ...

Page 45: ... 36 First time use 14 Kit assembly 19 Kit components 5 Ordering 19 Power supply 36 Pump care and cleaning 30 Pump components 4 Pump controls ii Pump setup and assembly 11 Reasons to use 6 Replacement parts 36 Returning 37 Safety 1 6 17 33 Sanitizing ii iii 8 Share 19 29 Single pumping 27 Storage container 9 10 31 32 36 Storage container cap 31 Storage container cap insert 5 32 Storing milk ii Test...

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