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If there are remnants from the previous stick inside the stick insertion part, a stick may not
be inserted. Remove the remnants by pulling the Cap out of the device and try to insert the
stick again.
Check for any remnants
inside the stick insertion part.
State LED lights in red for 3
seconds and vibration occurs
3 times, simultaneously. The
battery is insufficient. Charge
the device.
Remove the remnants from
the Cap.
State LED blinks in orange for
3 seconds.
After 3 consecutive sessions
the device will cool down
automatically. Please wait
until the device temperature
is stabilized.
If there are remnants of a
used stick, remove the Cap
from the device.
State LED blinks in red 5 times.
The device is malfunctioning.
Reset the device.
* For your safety, the device cannot be used more than 3 times within 18 minutes as it needs to cool
down. It will take 3 minutes 30 seconds before you can have another session.
6. Troubleshooting
I cannot insert the stick into the device.
My device does not work.
