Problem:
The Plug-in won’t turn on/off and the LED does not light up.
Solution:
First, check that there is a load (suitable connected light turned
on). If so, check that there is a fully functioning connected lamp (bulb); if
there is no load (possibly because the lamp has failed) the LED will not
illuminate and the Plug-in will not function. If these measures fail contact
technical support via www.lightwaverf.com.
Problem:
The Plug-in is powered (LEDs is on), but it will not link to a
LightwaveRF Handset or controller.
Solution:
Check the controller battery strength: if the battery strength is
low, it will not produce enough power to drive the RF radio signal. Tap any
‘on’ button on the controller to transmit a signal. A strong battery signal is
indicated by the LED light on the controller remaining lit for 1-2 seconds after
releasing the button. A low battery is indicated if the LED light turns off
immediately. If this happens, please replace the battery.
Problem:
The Plug-in is stuck on/off and will not operate manually.
Solution:
It is possible for the Plug-in to be overloaded if the maximum
rating of 300W is exceeded. This can cause the unit to fail or the software to
behave erratically. If this happens please contact technical support via
www.lightwaverf.com.
Troubleshooting
