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Liftup North America, Inc. | 14928 Casey Rd | Tampa, FL 33264 | T: +1 844 543 8878 | M: [email protected] | www.liftup.us

37

USER MANUAL

–

RAIZER® II

–

US VERSION 03.02

15.

Spare parts and accessories

IMPORTANT!

It is important to use only original spare parts. Replacement of parts

may only be undertaken by a qualified service technician. The use of non-original spare
parts may void the right of complaint. Furthermore, product safety may be com-
promised, which may pose a risk to personal safety.

For further details regarding spare parts and service, please contact one of our dealers at
https://www.liftup.us/distributors/.

Part no.

Description

Photo/illustration

107464

Headrest

104871

Leg

(4 pcs. for a complete unit)

104862

Backrest

(2 pcs. for a complete unit)

107250

Safety belt

105026

Remote Control

«
...
35
36
37
38
39
...
»

Summary of Contents for RAIZER II

Page 1: ...Liftup North America Inc 14928 Casey Rd Tampa FL 33264 T 1 844 543 8878 M info liftup us www liftup us User Manual RAIZER II USER MANUAL RAIZER II US VERSION 03 02 ...

Page 2: ...ons USB charger 13 5 4 Specifications charger 13 5 5 Specifications radio components 14 5 6 Patents and design registration 15 6 Safety instructions 16 6 1 Avoid personal injury 16 6 2 Overload 16 6 3 Personal safety 16 6 4 Safety belt 16 6 5 Handling 17 7 Functionality 18 8 Prior to use 18 8 1 Charging the Raizer 18 8 2 Operating the Raizer 19 9 Operation 21 9 1 Assembling the Raizer 21 9 2 Placi...

Page 3: ...32 12 2 Mechanical maintenance 32 12 3 Maintenance of the transport bags 32 12 4 Pairing the transmitter and the receiver remote control 33 12 5 The remote control 34 13 Service inspections 35 14 Service logbook 36 15 Spare parts and accessories 37 16 Troubleshooting 41 17 Electrical diagram 42 18 Disposal 43 19 Right of complaint 43 20 Approvals and certificates 44 May 2021 ...

Page 4: ... can be operated by only a single assistant and requires no physical effort from the assistant aside from a helping hand The Raizer is simple to operate by means of the control panel mounted on the side of the seat or with the remote control 1 1 Electronic version We offer an online version of the user manual which can always be accessed by scanning the below QR code or from our website https www ...

Page 5: ... for the Product and the Product hardware will be substantially free from defects in materials and workmanship The foregoing warranty shall not apply to embedded software firmware components THIS PRODUCT LIMITED WARRANTY IS PROVIDED TO RESELLERS AND TO RESELLERS ONLY RESELLER IS SOLELY RESPONSIBLE FOR ANY AND ALL WARRANTIES MADE TO ITS CUSTOMERS AND LIFTUP MAKES NO WARRANTIES EXPRESS OR IMPLIED AN...

Page 6: ...IN THIS PRODUCT LIMITED WARRANTY THE PRODUCT ACCOMPANYING DOCUMENTATION AND MATERIALS AND OR ANY EMBEDDED SOFTWARE FIRMWARE AND UPDATES THERETO ARE PROVIDED AS IS AND WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND BY EITHER LIFTUP OR ANYONE WHO HAS BEEN INVOLVED IN ITS CREATION PRODUCTION INSTALLATION OR DISTRIBUTION INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT...

Page 7: ...ALING BETWEEN LIFTUP AND RESELLER BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO EVERY RESELLER Notices Class B Statement Notice to Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These ...

Page 8: ...IC The Raizer II and REMOTE products comply with the FCC Part 15 249 and the Industry Canada requirements RSS GEN RSS 210 The Raizer II and REMOTE products comply with Part 15 of the FCC rules and with Industry Canada license exempt standard s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference receive...

Page 9: ...ing chair Year 2019 The Raizer is in compliance with Regulation EU 2017 745 on medical devices class 1 according to annex IV of the Regulation EU 2017 745 Conformity assessment was performed according to Annex IX EMC Directive 2014 30 EU ROHS Directive 2011 65 EU Radio Equipment Directive RED 2014 53 EU The above product is manufactured under the following management system EN ISO 9001 2015 Qualit...

Page 10: ...North America Inc 14928 Casey Rd Tampa FL 33264 T 1 844 543 8878 M info liftup us www liftup us 10 USER MANUAL RAIZER II US VERSION 03 02 3 Labelling of the equipment Insert copy of CE certification mark here ...

Page 11: ...ce technician The owner of the device is obliged to maintain it according to the maintenance guide in section 12 It is strictly forbidden to modify the product as this may endanger people s personal safety The Raizer s parts may be hot or cold to touch in case they have been stored in the baggage compartment of a car or in direct sunlight Please consider this before using the device Lifting capaci...

Page 12: ...Liftup North America Inc 14928 Casey Rd Tampa FL 33264 T 1 844 543 8878 M info liftup us www liftup us 12 USER MANUAL RAIZER II US VERSION 03 02 5 Technical specifications 5 1 Dimensional drawings ...

Page 13: ...e temperature 25ºC to 70ºC 13ºF to 158ºF Materials Motor unit seat PolyCarbonate ABS Backrests PolyCarbonate ABS Legs Aluminium The Raizer meets the relevant requirements notably in following standards EN ISO 10535 2007 Hoists for the transfer of disabled persons Confirmed by Danish Technological Institute certificate no 222 EN 12182 2012 Assistive products for persons with disability General requ...

Page 14: ...cy magnetic field immunity test AS NZS 4268 Radio Equipment and Systems Short Range devices AS NZS 2772 2 Radio Frequency Fields mean power 1 mW MODULE1 2 4GHz Short Range device Receiver Class 3 FCC ID 2AK8H MODULE1 Dimensions L x W x H 72 x 33 x 10mm 2 83 x 1 30 x 0 40 in Weight 10 g 0 035 lbs Frequencies 2 410GHz 2 435GHz and 2 460GHz Duty cycle 1 only TX for pairing Remotes Power 0 6mW Control...

Page 15: ...iftup us 15 USER MANUAL RAIZER II US VERSION 03 02 5 6 Patents and design registration The following patents apply to the product EP2911637 PCT DK2015 050041 US 09561144 US 09980866 US 2018 0042791 A1 52936AU01 The product is protected by the following design registrations D55542EU01 DM 087 953 ...

Page 16: ...hair when someone or something is at risk of being injured by crushing cutting falling slipping or similar It is important that the assistant ensures that the chair can move without putting anyone or anything at risk Be extra careful when there are children and physically or mentally challenged people on or near the chair as these groups cannot always be expected to be able to foresee the possible...

Page 17: ... is carried in the turquoise handle The backrest and legs are carried in the bag by using carrying straps for hand or back long strap for shoulders or two straps as a backpack Do not subject the Raizer to severe knocks or blows as this can affect product functionality Keep the accompanying remote control dry and do not subject it to severe blows such as by throwing it or dropping it etc Cleaning m...

Page 18: ...ready for relocation To use the Raizer hold down the button for the entire lift The lifting will stop if the button is released 8 Prior to use Make sure that the Raizer is always fully charged A charger and an adapter cable for USB charging are supplied with the device and we recommend that the Raizer always be charged and ready for use You should check the Raizer for power at least once every 6 m...

Page 19: ...erature falls below 0ºC In practice though if charged the Raizer will always be able to perform its task even if stored in a vehicle in a severe frost 15ºC However you must bear in mind that components which are either very hot or cold may be uncomfortable to touch 8 2 Operating the Raizer The control panel is situated on the right side of the seat To turn on the Raizer press the on off button or ...

Page 20: ...ds Drives the Raizer downwards The remote control is placed in a pocket on the side of the seat and fixed with a magnet It is released with a light push to the upper part of the remote control BE CAREFUL not to lose the remote con trol when releasing it from the Raizer Battery indicator Drives the Raizer down On off button Stop button Drives the Raizer up Service indicator Ready signal ...

Page 21: ...aizer Pull the button or the cord to release the button from its position The Raizer can only be reactivated when the stop button has been remounted 9 Operation 9 1 Assembling the Raizer On our website we offer some helpful videos which will provide you with information on alarms signals and troubleshooting assembly and disassembly of the Raizer https www liftup dk en products accessories raizer v...

Page 22: ...ay place a pillow under the person s head for better comfort 2 Place the seat on the floor next to the lying person The person must lie on the back Lift the thighs to an angle Carefully push the seat under the thighs NOTE Always attach the backrest at first If the legs are attached at first it will disturb the fitting of the backrest Take care that the backrest is attached into the correct hole ...

Page 23: ...n fitted on the backrest mount it by pushing the fitting downwards over the backrest profile with a sliding movement The fitting can be mounted from both ends see illustrations 2 Fasten the seat belt A distinct click will be heard 3 WARNING Never lead the seat belt under the rear legs of the Raizer as this may cause the person to be crushed The seat belt clip however will break off before any pers...

Page 24: ...seat with a sliding movement If necessary place your foot in front of the seat to stop it from slipping forward A confirmation tone will sound when the backrest has been correctly fitted Right backrest 1 Lift the person carefully by the shoulder with a light push to the elbow Push the backrest carefully under the shoulder of the person 2 Click the backrest into place in the seat with a sliding mov...

Page 25: ...ce A confirmation tone will sound when the leg has been correctly fitted Left front leg Insert the leg carefully until it klicks into place A confirmation tone will sound when the leg has been correctly fitted Right rear leg Insert the leg carefully until it klicks into place A confirmation tone will sound when the leg has been correctly fitted Right front leg Insert the leg carefully until it kli...

Page 26: ...ration 9 6 Headrest We recommend supporting the neck and head of the person to be lifted as it may be hard to keep the head upright during the lift In most cases in connection with the Raizer II lifting chair we recommend that the helper supports the person s neck with one hand during the lifting process while simultaneously operating the remote control with the other hand However in cases where i...

Page 27: ...hit the person should shoulder arms be in the way Rear legs Please watch out for a potential crushing between the rear legs and the floor Make sure to keep hands and feet at a safe distance from the movement of the legs Front legs Take care that the person s legs are together and that feet legs are not at risk of getting in under a front leg when the chair is raised as the front legs move toward t...

Page 28: ...he remote control BE CAREFUL not to lose the remote control when releasing it from the Raizer cf section 8 2 3 The Raizer is now ready to lift the person Before initiating the lift make sure that the person is ready and give a warning that the lift will begin 4 Support the person s neck with one hand or apply a headrest Press the UP arrow on the control panel or the remote control Supplementary eq...

Page 29: ...ainst running too high and therefore stops automatically in its top position A confirmation tone will sound indicating that the Raizer has reached its top position NEVER push the Raizer when a person is sitting on it The wheels of the legs are only meant to avoid scratches to the floor in connection with the lifting procedure The Raizer is not designed for transport of persons ...

Page 30: ...nd the remote control has not been put back into its pocket the Raizer will begin to call out for the remote control with a warning tone a vibrant tone As soon as the remote control is in place the warning tone will cease Always run the Raizer to the horizontal position until it stops with a distinct sound prior to disassembly otherwise the next assembly of the Raizer will be upset The Raizer is d...

Page 31: ... place as the red stop button 1 Remove the stop button and plug the charger cable into the socket The plug is mounted with a magnet and will snap into place by itself 2 Connect the provided charger to the socket on the Raizer Or use the provided USB cable NOTE Charging with the USB cable takes considerably longer than with the charger The Raizer should be charged for at least 6 hours prior to its ...

Page 32: ...oxide Ethanol based products 70 85 v v alcohol Soap solutions PH value max 9 NEVER use a high pressure cleaner or other power flushing or running water as this may cause permanent damage to the lifting chair 12 2 Mechanical maintenance The mechanical maintenance of the Raizer shall normally only be undertaken in connection with the regular annual service inspection This is to be undertaken by a qu...

Page 33: ...e remote control by pressing the UP DOWN arrows on the side of the chair simul taneously 5 The control LED on the remote control is paired associated with the lifting chair when it stops flashing 6 Test the system to make sure that the pairing has been performed correctly if not repeat steps 1 5 above Resetting the transmitter and the receiver To reset a remote control so that it is no longer pair...

Page 34: ...n cell Keep batteries out of reach of small children Should a child swallow a battery consult a physician immediately Do not dispose of batteries electrical or electronic equipment with unsorted household rubbish When disposing of this device ensure compliance with local ordinances and regulations Replacing the remote control battery 1 Loosen the screw Torx TX 6 on the rear of the remote control 2...

Page 35: ...ervice inspection Also an acoustic alarm will sound to remind you that service is due In case the automatic service indicator has been deactivated a label on the product will inform you accordingly and service intervals may be arranged with the local dealer at your discretion The dealer you have bought the Raizer from will offer this service but if you wish to use another service provider you as t...

Page 36: ...Liftup North America Inc 14928 Casey Rd Tampa FL 33264 T 1 844 543 8878 M info liftup us www liftup us 36 USER MANUAL RAIZER II US VERSION 03 02 14 Service logbook ...

Page 37: ... qualified service technician The use of non original spare parts may void the right of complaint Furthermore product safety may be com promised which may pose a risk to personal safety For further details regarding spare parts and service please contact one of our dealers at https www liftup us distributors Part no Description Photo illustration 107464 Headrest 104871 Leg 4 pcs for a complete uni...

Page 38: ...nfo liftup us www liftup us 38 USER MANUAL RAIZER II US VERSION 03 02 Part no Description Photo illustration 105192 Battery charger 15W Magnetic Male 105082 Charger Cable USB 107463 Carry case including quick guides 107240 Cover for seat 107693 Wall bracket Optional equipment ...

Page 39: ...RSION 03 02 Part no Description Photo illustration 107273 Trolley Optional equipment 107374 Clip and belt 104913 Hanger for trolley 103314 Triple wheel for trolley 2 pcs Optional equipment 103313 Bike bracket kit trolley Optional equipment 103741 Disposable hygiene cover 10 pcs Optional equipment 102890 Battery 12V 5Ah LiFePo4 Raizer ...

Page 40: ...North America Inc 14928 Casey Rd Tampa FL 33264 T 1 844 543 8878 M info liftup us www liftup us 40 USER MANUAL RAIZER II US VERSION 03 02 Part no Description Photo illustration 107230 Stop device for Raizer II ...

Page 41: ...liftup us 41 USER MANUAL RAIZER II US VERSION 03 02 16 Troubleshooting On our website we offer some helpful videos which will provide you with information on alarms signals and troubleshooting assembly and disassembly of the Raizer https www liftup dk en products accessories raizer video guide ...

Page 42: ...Liftup North America Inc 14928 Casey Rd Tampa FL 33264 T 1 844 543 8878 M info liftup us www liftup us 42 USER MANUAL RAIZER II US VERSION 03 02 17 Electrical diagram ...

Page 43: ...sure compliance with local ordinances and regulations Consider contacting your dealer for assistance with disposal 19 Right of complaint The right of complaint encompasses the at any time applicable rules regarding the right of complaint Please read more about this in the terms of sale and delivery https www liftup us about liftup inc general conditions NOTE If the prescribed service inspections a...

Page 44: ... GEN The Raizer product complies with Part 15 of the FCC rules and with Industry Canada license exempt standard s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Déclarations selon le CFR 47 section 15 19 RSS GEN Le présent Raizer a...

Page 45: ...TTESTATION It is attested that the radio communication apparatus meets the exemption from the routine evaluation limits in RSS102 Section 2 5 of this standard that the Technical Brief was prepared and the information contained therein is correct that applicable measurement methods and evaluation methodologies have been followed and that the device meets the SAR and or RF field strength limits of R...

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Page 47: ..._________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ ______________________________________________________________________...

Page 48: ...Liftup North America Inc 14928 Casey Rd Tampa FL 33264 T 1 844 543 8878 M info liftup us www liftup us 48 USER MANUAL RAIZER II US VERSION 03 02 ...

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