Lift Foils LIFT eFOIL, Instruction Manual

Page: 44 / 48

What happens if
something goes wrong?
• Check the manual, how-to
videos, and pro-tip section.
• Make sure the eFoil is running the
latest firmware.
• Send an email to
Help@liftfoils.com
and
schedule an appointment.
Use our Lift eFoil app to send a
service ticket.
Hand controller
disconnects while in the
water
• Establish a good connection
by making sure that the hand
controller and the nose of
the board aren’t submerged
underwater.
Excess water inside the
battery compartment
• Inspect the gasket seal to
determine if there’s anywhere
allowing water to flow in.
Tighten your latches as shown on
our Youtube video
“Maintenance
Video: Hatch Compartment”
(minute 2:12).
Propeller spinning in
reverse
• Check the phase connectors and
confirm that the colors match: red
to red, yellow to yellow, and green
to green.
The battery charger isn’t
connecting (no lighting
bolt)
• Make sure to plug in the main
power connector first, then the
data cable, and then plug the
charger into the wall.
Ensure that all connections are
properly mated.
TROUBLESHOOTING
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