Troubleshooting
1. PROBLEM:
a. If the Heat Emitter is broken or damaged
b. If the Control Panel is not responding, the temperature reading is above 86
0
F/30
0
C, or there is a burning
odor coming from the portable heater
c. Or if the power cord is damaged
SOLUTION:
Contact the manufacture immediately.
DO NOT
attempt to operate the portable heater as this may
cause electric shock, fire, and/or injury.
2. PROBLEM:
a. The amount of heated air exiting the front of the portable heater is reduced.
SOLUTION:
Check the electrostatic filter to make sure it is free of dust and dirt. Also
check the front grill and rear air intake to make sure it is not being blocked by any kind of debris.
3. PROBLEM:
a. The portable heater will not turn on.
SOLUTION:
First, test your outlet to make sure it has power. You can do this by plugging in another appliance
and turning the appliance on. Secondly, check the LED display to see if it is flashing. If this is the case, press
the POWER button to turn off the TIME and resume normal operation of the portable heater. Third, check the
power switch to see if it is lighting up. If the outlet does have power, the LED display is not flashing, or the
power switch is not lighting up, contact the manufacturer immediately for further troubleshooting.
4. PROBLEM:
a. The portable heater continues to operate even when the power switch is turned off.
SOLUTION:
Do not
unplug. The portable heater has a fan that will continue to operate even when the power
switch is turned off. This fan continues to run in order to cool down the portable heater. Once the fan stops
running, you can then unplug the portable heater.
5. PROBLEM:
a. The control panel displays no temperature or TIME.
SOLUTION:
First, check to make sure the power cord is not damaged, is plugged in, and the outlet has power.
Secondly, check to make sure the control panel is not damaged. If the control panel display continues to be
inoperable, contact the manufacturer for further troubleshooting.
6. PROBLEM:
a. The control panel is displaying a temperature and TIME, but the portable heater does not operate.
SOLUTION:
The Signal Cable or other relevant plugs may have become disconnected. Please contact the
manufacture for further troubleshooting.
7. PROBLEM:
a. The heat emitter is functioning and the air outflow is working, but the temperature displayed on the LED
panel does not increase.
SOLUTION:
The temperature sensor may be damaged or has become disconnected. Please contact the
manufacturer immediately for further troubleshooting.
8. PROBLEM:
a. The display shows “Er”. This error code means the heating system is not working correctly.
SOLUTION:
Contact the manufacturer immediately.
DO NOT
attempt to operate the portable heater as this may
cause electric shock, fire, and/or injury.
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2) By pressing the
0
C/
0
F/Down button, you can switch the temperature format from Fahrenheit to
Celsius and vice versa.
3) By pressing the TIME button, the LED display will switch from the temperature status to the TIME
status and begin to flash. The default time will display “--“. This means that the TIME is not
activated and, therefore, the heater will remain on and continue to heat cycle. You must press
the HI/LOW/UP button or the
0
C/
0
F/DOWN again within (5) seconds to set the time. Each time
you press the HI/LOW/UP button, the time will increase by 0.5 Hr. If you press the
0
C/
0
F/DOWN
button, the time will decrease by 0.5 Hr. The maximum value for time is 8.0 Hrs. If you do not
press the HI/LOW/UP button or
0
C/
0
F/DOWN within (5) seconds, the time status will switch back
to the temperature status.
Press TIME to switch
to time status, then
press HI/LOW/UP
button once within 5
seconds to scroll up
5 seconds later the
value switches to
ambient temperature
Press the
0
C/
0
F/Down to
switch from Fahrenheit
to Celsius.
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