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Why doesn’t the temperature on my heater match the temperature display on my wall, or external
thermostat?
This is completely normal
. The temperature display on your heater may vary from the
temperature display on another thermostat (like the one mounted to your wall or a purchased
external thermostat). The temperature sensor on your heater reads the temperature in, and
around, the heater. The unit is near the cold floor (and heat rises), which in turn, will display a
cooler temperature than elevated or external thermostats.
The best way
to operate your heater is
just to set the unit on
“High” and dial up to a temperature that feels comfortable to you. Then, leave
it at that temperature, regardless of the mismatch. The heater will cycle off when the set
temperature is met or exceeded slightly.
My home is not insulated very well, will this heater help me? Can I use the heater if I have vaulted or
cathedral ceilings? I live in a structure that is more than 1800 square feet. Will this heater help me?
Can I
use the heater to heat multiple rooms at the same time? Will I be able to use the heater in a basement or
garage?
The answer to these is the same. Yes. You will be able to use it, but keep in mind that
rooms/structures with open floor plans, minimal insulation, adjacent rooms, or high ceilings will not
retain the heat as efficiently, and may not feel pronounced heat changes. Also, the heater will stay
on longer (delays the “off” cycle), and may increase your electric costs. Note that if you do use it in
a garage or basement, the moisture levels must be very low and they must have dedicated circuits
(15 amps minimum) with no GFCI outlets. If unsure what a GFCI outlet is, contact a certified
electrician.
Can I use more than one heater at a time? Can I use the heater and another appliance at the same time?
Yes. But make sure they are not plugged into the same circuit. Each heater (heaters are
considered appliances) requires its own minimum15 amp circuit
(with no other items plugged
into that circuit
). If unsure your circuit meets these requirements, verify with a certified electrician
.
Risk of fire, damage to property, or injury may result if requirements are not met.
Why does my heater’s fan continue to run even after the set temperature is reached or the power is turned
off?
This is normal
. The heater’s fan will continue to run, even after the heater automatically cycles
down. The fan continues to run so that every last bit of heat is blown out of the heat chamber, while
allowing the unit to continue filtering your air. Once the internal box/components cool completely,
the fan should then shut off on its own. In this case, allow up to ½ hour after the heat cycles off
(with power on). The fan will shut off faster when the power is turned off.
My fan seems to run at all times, even when the heat has cycled off. Why?
This is normal
. Although the heat cycles off, the fan stays on until the chamber is cool. If the
temperature falls below the desired set temperature during the time the fan is cooling, the heating
elements will cycle back on. This will not allow for the fan to completely cool off the chamber, and
shut down. The fan seems to run continuously. It is a safety mechanism to prevent overheating. If
you run into this issue, the solution is to simply increase the set temperature at least 5 degrees
higher that the ambient temperature to make sure the temperature holds during the cool off period.
